Archer MR500 regular internet disconnection
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Just bought an AC1200 / Archer MR500 LTE router, and put an EE sim card in it. The router doesn't last 12 hrs before internet disconnects. This has happened every day since I've had the router, which is nearly a week now.
I've tried various settings, nothing seems to work. I've searched the forum, can't find anything of help - but apologies if this has already been covered.
When internet is lost, I can connect to the internal web server on 192.168.1.1 and look at the settings, and get the log file. Looking at the log file around the time when I think I lost internet, I see this message:
2023-04-10 08:08:54 [6] 4G: ERROR: The PS registration state parse error.
No idea what it means.
Some screenshots of it in the failed state:
Can't seem to upload the log file but can paste parts of it in if it would be helpful.
Any help appreciated!
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Hi, I've sent you a private message, please check and test if it solves the problem.
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Archer MR500
We have the same problem here.
I can confirm the following:
Same simcard works perfect with other routers. Only TP-Link looses conenction.
On Daily basis, router looses internet. Only after restart can we get internet again.
Firmware is 1.2.0.0.9.1 v0001.0 Build 220818 Rel. 69350n
It says firmware is up to date.
I have changed settings to 4G onlyBefore it was
Please provide a firmware that can keep the router alive !!!
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Hi , I am also getting the same issue, I'm on the latest firmware and isp upgrade file. Could I please have a link to download the Beta Firmware also please?
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Hi, private message has been sent, please have a check and let us know if it helps.
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@Sunshine Hi , that's great thanks
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@Sunshine Hello, I also have the same problem, I am on the latest firmware upgrade file and I have to restart it every day to recover internet
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The beta firmware did not solve the problem. Same issues. Internet drops. We need to physically restart the router.
:-(
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Hello, I have the same problem. I am thinking in sent it back to the shop because it isn't normal to reboot manually the router to recover the signal.
Please TP-LINK, give us a solution :(
PD: Is there any beta firmware that solves the problem?
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Hi, may I know your current firmware version?
Please note that the latest firmware now is Archer MR500(EU)_V1_230216 which can be downloaded from our official website:
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