Internet not working on JIO sim in MR600
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I am facing a very peculiar problem here. I was able to connect to internet using this particular JIO sim till early December 2022. But now it has stopped connecting to internet.
It shows everything as connected but the internet is not reachable. If I use the same SIM in mobile phone, it works seamlessly. Recently, 5G services were enabled on this 4G sim. Could that be a reason why it does not work on MR600?
I am attaching a screenshot which show empty IP address & DNS as 0.0.0.0.
Could you help me fix this issue?
Note: I tried connecting other JIO sim into MR600 and it work fine with the same APN settings.
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@Avinash250 yes..manual ipv6 dns adding required in mobile..or routing table modification required in tplink router. if any solution i will inform.
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Yes bro please i lost hopes on this tplink support
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@Avinash250 jio also not provided proper support....huawei router also not working properly with jio.
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@GPMLR @Avinash250 @amitkray31 @Singh91
Hi, we are still working on this issue with the local support team in India. The main issue now is that IPv4 requests are already rejected by the Jio base station, so we are trying to compare with smartphones, but it takes some time since we need to grab modem logs on third party smartphone for comparison.
Besides, @GPMLR thanks a lot for sharing your solution for Windows PC, but since not all websites support IPv6, I guess only some websites are working, please confirm.
In addition, you mentioned that Huawei router is also not working properly with Jio, may I know if it is exactly the same behavior? no any IPv4 address, only IPv6 seems connected?
It seems Jio changed some settings when upgrading to 5G service, which causes the issue on different 4G routers, we will share with you all once there is any update.
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@oamit in huawei router, whatever setting we make no use. no internet.
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with jio sim ipv/4 ip address shows nill
and primary and secondary dns shows 0.0.0.0
i think thats the reason we are not able to access internet
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@Avinash250 yes only ipv6.
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can you please inform whats the update on the issue it has been 2 months still no solution
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One thing you can do if You don't have any other network provider exept jio and you need internet through the router you can get a new sim and its gonna work fine but don't insert it to a 5g phone just buy a new sim and use directly with the router its gonna work
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@Avinash250 yes.. existing number having anum plan..so taking new connection not possible.
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