Internet not working on JIO sim in MR600
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I am facing a very peculiar problem here. I was able to connect to internet using this particular JIO sim till early December 2022. But now it has stopped connecting to internet.
It shows everything as connected but the internet is not reachable. If I use the same SIM in mobile phone, it works seamlessly. Recently, 5G services were enabled on this 4G sim. Could that be a reason why it does not work on MR600?
I am attaching a screenshot which show empty IP address & DNS as 0.0.0.0.
Could you help me fix this issue?
Note: I tried connecting other JIO sim into MR600 and it work fine with the same APN settings.
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it has been 1 month
the issue has not been resolved mailed the problem to tplink help no response plese give some clarity to the users
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@oamit now internet working in pc only, i have disabled TCP/ipv4 and and enabled TCP/IPV6(adaptor settings), added manual ipv6 dns..pc restarted....now internet is working good(windows pc)
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@GPMLR you mean now you can access jio internet through the router ?
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@Singh91 yes..I am using internet in pc/notebook
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@Avinash250 working in pc only. mr600 reset done.taken ipv6 dns from router. added in pc lan properties. restart the pc.
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ok thanks man for giving reply
i mailed tplink about the issue and everything no reply from them it has been 1 month such a grate customer service i thought it will get resolved i should have returned the router just wasted my 9k on this sh.t
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@Avinash250 myself contacted them.no proper response.because of ipv6 problem happening.have add ipv6 dns and tried?
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@GPMLR Thank you for the tip. My device is also working with the said configuration.
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yeh i just checked its working in laptop but its about smartphone bro my WhatsApp working youtube is loading but not able to play the vedios and google is not working i think tplink team can fix this through some software things that they are unable to do
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