Devices connected but missing in Deco app

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Devices connected but missing in Deco app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Devices connected but missing in Deco app
Devices connected but missing in Deco app
2023-01-22 19:27:13
Model: Deco X50  
Hardware Version: V1
Firmware Version: 1.2.0 Build 20221122 Rel. 46653

Dears, 

I would like to share with you an annoying bug in the Deco app (Android, I don't have iOS devices so I don't know if iDevices are concerned or not).

 

I have several devices connected to my Deco X50 set, and when checking connexion status in the app, my devices appear and disappear from the list, while they are connected in fact (Xbox, SmartTV...) as I can access to them through the network.

 

Some devices are behind a unmanaged switch, others directly wired to the main Deco and the others connected through Wi-Fi.

 

I never had this bug before with my previous standard non-mesh router.

 

Any hints?

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Re:Devices connected but missing in Deco app
2023-01-25 06:59:44 - last edited 2023-01-31 13:30:37

@CHAACHO Send report through the app, with app log: How to submit Deco APP log

Just a M4 (2-pack) user who regrets buying it
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