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Deco X50 not updating

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Deco X50 not updating

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

berend

2023-01-18 09:24:57

Posts: 4

Helpful: 6

Solutions: 0

Stories: 0

Registered: 2022-06-22

Deco X50 not updating

2023-01-18 09:24:57

Tags: #Firmware Update

Model: Deco X50

Hardware Version: V1

Firmware Version: 1.0.8 Build 20220407 Rel. 69134

I have 4 identical Deco X50's.

All are working fine, but when I check for a firmware update none is available.

When I check support, I can see version Deco X50(EU)_V1_1.1.0 Build 20221102 is available since 2022-12-08.

Why can I not install this via the App? App version is 3.2.10

Kind regards,

Berend

2 Reply

Heidi_Alp

LV3

2023-01-19 06:12:25

Posts: 280

Helpful: 95

Solutions: 17

Stories: 6

Registered: 2021-07-16

Re:Deco X50 not updating

2023-01-19 06:12:25

@berend

You could download the 1.1.0 firmware and manually upload the firmware via web UI:

https://www.tp-link.com/en/support/faq/1599/

I also suggest you should change the DNS to 8.8.8.8/8.8.4.4 and check via APP upgrade again to see whether you could detect the new firmware or not:

How to change the DNS:https://www.tp-link.com/en/support/faq/1855/

berend

LV1

2023-01-19 12:19:27

Posts: 4

Helpful: 6

Solutions: 0

Stories: 0

Registered: 2022-06-22

Re:Deco X50 not updating

2023-01-19 12:19:27

@Heidi_Alp Thanks for the reply. I know about the manual firmware upgrade, but wish it works via the app :)

About changing the DNS for the ISP dynamic IP, it's not possible....

Deco X50 not updating

Deco X50 not updating

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