Archer AX55 Fimrware Upgrade to 1.1.5 cannot connect to server

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Archer AX55 Fimrware Upgrade to 1.1.5 cannot connect to server

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer AX55 Fimrware Upgrade to 1.1.5 cannot connect to server
Archer AX55 Fimrware Upgrade to 1.1.5 cannot connect to server
2022-12-23 19:24:38 - last edited 2022-12-23 19:30:36
Model: Archer AX55  
Hardware Version: V1
Firmware Version: 1.1.1 Build 20220621 rel.71166(5553)

Upgrading the Firmware on Archer AX55 from "1.1.1 Build 20220621 rel.71166(5553)" to "1.1.5 Build 20221105 rel.1354" is repeatedly failing to connect to server, with error stating "Unable to connect to the cloud server. Please try again later." Have been retrying everyday for the last few days, getting the same error.

 

 

Based on some related thread, it seems sometimes this may be due to DNS server issues and is usually resolved by switching to Google DNS servers. However, I am already using Google as the primary and Coudflare as the secondary DNS servers. 

Finally, the AX55 firmware download page does not actually show this newest version, rather claims that the version I currently have is the most recent, although my router keeps prompting to upgrade. As such, I am also unable to manually download the newer firmware and then upgrade. 

 

 

Any suggestions on how to resolve this issue and get my router's firmware updated?

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#1
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3 Reply
Re:Archer AX55 Fimrware Upgrade to 1.1.5 cannot connect to server
2022-12-23 20:01:21

  @RMIK 

 

Hi,

 

You can also download firmware 1.1.5 Build 20221105 as a file via the link in this thread https://community.tp-link.com/en/home/forum/topic/589000 and then install it manually.

 

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#2
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Re:Archer AX55 Fimrware Upgrade to 1.1.5 cannot connect to server
2022-12-25 11:05:01

@RMIK 

 

It seems the 1.1.1 Build 20220621 version is already the latest official version on the website. 

 

As pointed out by woozle, you can only manually upgrade the early-release version of firmware from the thread posted by Kevin.

If my reply helps with the issue, please click on the arrow pointing upward. If it solves your issue, please click the star to mark it as a "Recommended Solution".
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#3
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Re:Archer AX55 Fimrware Upgrade to 1.1.5 cannot connect to server
2022-12-27 05:48:31

The firmware upgrade finally came through today (12/26). It appears that the auto-prompt to upgrade was accidentally pushed two weeks ahead of the actual firmware release. 

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#4
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