Deco X60+ Tapo P100

DrAhmed86

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2023-01-04 14:24:49

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Re:Deco X60+ Tapo P100

2023-01-04 14:24:49

@Tomas7

the same story 😨😨

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David-TP

2023-01-06 11:50:42 - last edited 2023-01-06 11:51:06

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Re:Deco X60+ Tapo P100

2023-01-06 11:50:42 - last edited 2023-01-06 11:51:06

@Tomas7 DrAhmed86

Thank you for the update.

When I checked your TP-link ID, I noticed both your Tapo P110s were offline from the cloud server. Could you please help me check whether they could be remotely controlled over 4G network on the Tapo APP?

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More ▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

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FilipB

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2023-01-06 14:08:20 - last edited 2023-01-06 14:09:00

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Re:Deco X60+ Tapo P100

2023-01-06 14:08:20 - last edited 2023-01-06 14:09:00

@David-TP

Just did the test with the 2.4GHz solution...

Doesn't work for me, same message: Can't find devices.

Tapo P100 still works with the Tap app (on WIFI and on 4G)

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#15

Tomas7

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2023-01-07 11:12:12

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Re:Deco X60+ Tapo P100

2023-01-07 11:12:12

@David-TP
Yes, the Tapo P110 can also be controlled via the 4G network via the Tapo App.

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#16

Tomas7

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2023-01-09 20:30:40 - last edited 2023-01-10 00:58:30

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Re:Deco X60+ Tapo P100-Solution

2023-01-09 20:30:40 - last edited 2023-01-10 00:58:30

Well, my problem is solved...ouch.

Official message:

"
Dear Customer,

Many thanks for your valued reply.

I just confirmed the information with our RD team, and the Deco X20 does not support adding a Tapo device as a smart device. You can control the Tapo device in the Tapo app only, and we will support the Tapo models via firmware updates in the future.

"

Maybe your devices have the same support issue...

Recommended Solution

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#17

DrAhmed86

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2023-01-09 22:46:11

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Re:Deco X60+ Tapo P100

2023-01-09 22:46:11

@Tomas7

I actually doubted that from the start our decos do Not support that ( x60 in my case ) 😇😇

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#18

David-TP

2023-01-10 01:01:40 - last edited 2023-01-10 01:52:33

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Re:Deco X60+ Tapo P100-Solution

2023-01-10 01:01:40 - last edited 2023-01-10 01:52:33

@DrAhmed86 Tomas7

Thank you a lot for the update. I am quite surprised as well and let me check with the engineers again to see if they could provide a list of the compatible Deco models.

As far as I know, Deco M5 is capable of controlling Tapo P100 on the Deco APP.

Sorry for the inconvenience.

Best regards.

------

Update:

The current Deco models that are capable of controlling Tapo devices on the Deco APP:

Deco M5 V1/2/3/3.2 with firmware 1.6.0 and after, such as 1.6.1

Deco M9 Plus V1/V2 with firmware 1.6.0

Deco X50/55 V1 with firmware 1.1.0 and after, such as 1.2.0

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More ▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

Deco X60+ Tapo P100

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