X50 drops wifi randomly

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X50 drops wifi randomly

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X50 drops wifi randomly
X50 drops wifi randomly
2022-11-03 12:39:12
Model: Deco X50  
Hardware Version: V1
Firmware Version: 1.0.8 build 20220407 Rel. 69134

Hi 

 

I have the following setup

 

Bt smart hub6 with the wifi turned off.

X50 master plugged in the Ethernet port of smarthub.

2 extra linked deco x50 ..... all three bought as package.

 

Wifi for TVs(all 3) / Sky box (both) / and other devices randomly drops out and reconnects after up to 1 minutes disconnection (maybe 10 seconds if lucky) 

 

is there some settings i could try to stop this happening 

 

Thanks in advance

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Re:X50 drops wifi randomly
2022-11-04 06:37:10

  @Haricom Hi, welcome to the community.

For the Sky box, it is suggested to refer to the installation suggestions on this link:https://community.tp-link.com/en/home/stories/detail/1886

 

For the smart TVs and other devices, can I have their model numbers?

Are they all connected to Deco by wifi? 2.4ghz or 5ghz?

Please also try the suggestions on this link:

https://community.tp-link.com/en/home/kb/detail/412552 (case 3)

 

If no improvement, please feel free to email us for further assistance.

Best regards.

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