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Internet crashes when uploading to local network.

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Internet crashes when uploading to local network.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

EmekC

2022-09-23 15:40:41 - last edited 2022-09-28 08:17:02

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2022-09-23

Internet crashes when uploading to local network.

2022-09-23 15:40:41 - last edited 2022-09-28 08:17:02

Model: Archer VR400

Hardware Version: V20

Firmware Version:

I have the VR400 model up to date.

I have connected another local PC drive to the network and tried to upload multiple files into it, however when I start the upload my internet "clogs" it doesn't crash but just stops...
I can't go into Youtube or Google, can't use anything related to the net.

The second I stop the upload everything goes back to normal and I can use the internet again.

* Upload goes up to 12 Megabytes per second.

* cat 5e ethernet connection.

directly to Archer VR400.

Firmware Version: 0.2.0 0.9.1 v0070.0 Build 170719 Rel.63031n

Hardware Version: Archer VR400 v2 00000000

Any help will be appreciated!

1 Reply

David-TP

2022-09-28 08:28:24

Posts: 12460

Helpful: 1722

Solutions: 1200

Stories: 9

Registered: 2020-04-14

Re:Internet crashes when uploading to local network.

2022-09-28 08:28:24

@EmekC

Hi, were you able to reproduce the same issue most of the time?

If yes, please try to log into the web UI and send an email to support.forum@tp-link.com with the following information when the internet was stuck.

1. A screenshot of the Advanced>Status page.

2. A copy of the system log under System Tools.

By the way, may I know how long have you had the modem？

Thank you very much.

Best regards.

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Internet crashes when uploading to local network.

Internet crashes when uploading to local network.

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