Wifi connection

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Wifi connection

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Wifi connection
Wifi connection
2022-07-06 03:21:14
Model: Deco XE75  
Hardware Version: V1
Firmware Version:

When my samsung galaxy s20fe is connected to xe75 ,it always connects to 2.4g. It does not switch to 5g although I put it near the main station

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#1
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Re:Wifi connection
2022-07-07 07:12:52

  @Lawrencewong 

Normally Deco will not force a device to choose one band or the other and the device will connect to one of them by its own choice.

Except for Samsung galaxy s20fe, will other devices have the same issue?

If we manually turn off the 2.4ghz, then make sure S20 reconnects to 5ghz, then turn 2.4ghz back on, will it switch to 2.4ghz later?

 

Thank you very much.

Best regards.

 

 

 

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#2
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Re:Wifi connection
2022-07-07 14:40:40
Only my s20fe has this problem. As advised, 2.4 g was off and the s20fe was rebooted. They connected in 5g when restarted.Then 2.4g was put on again in deco. The cell phone remains connect to 5g. For last 2 days since then and no switching to 2.4g happened. Thanks for your assistance
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#3
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