AX55 Router losing Internetconnection every few Minutes (teardown and release)
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Hello,
recently i replaced my old Asus-Router with a new TP-Link Router (Archer AX55 v1.0).
- My ISP Is Vodafone (Dynamic IP).
- The TP-Link Router is connected with the Cablemodem per Cable and with Basic-Setups, nothing special.
Problem: Every few Minutes the TP-Link Router loses the Internetconnection.
Reboot all Devices don't solved the problem.
LOG Snippet:
2022-06-15 18:47:27 dhcpc[23838]: <6> 210051 send discover with ip 0.0.0.0 and flags 80
2022-06-15 18:47:25 nat[23446]: <6> 211501 Initialization succeeded
2022-06-15 18:47:25 nat[23446]: <6> 211501 Initialization succeeded
2022-06-15 18:47:24 led-controller[1060]: <6> 288051 Start to run WAN1_OFF
2022-06-15 18:47:24 led-controller[1060]: <6> 288051 Start to run WAN0_OFF
2022-06-15 18:47:24 led-controller[1060]: <6> 288051 Start to run LAN_ON
2022-06-15 18:47:23 dhcpc[18181]: <4> 210153 send dhcp release ip 188.192.**.**
2022-06-15 18:47:23 dhcpc[18181]: <6> 210056 teardown and release
Router Status: The firmware is up to date
Test:
- Connect my Laptop directly with the Cablemodem works perfect.
- Status Cablemodem is good, no problems.
I've already contacted the support and waiting for answer, but also want to use the Community :)
Any Tipps? Thank you
Tom
Got e-Mail from TP-Link Support with a link for a beta fimware.
- Under "Local Update" i opened the bin-file and clicked "Update".
- Infomessage for "uploading process" appears for 4-5 seconds
- "Update Error" Message appears - tried it a couple of times. every time the same Result.
On the screenshot I saw that the FW sent to you is for 'US' region:
I believe that you should use the 'EU' region FW for your device.
You can check your device region on the device bottom sticker:
E-mail back to support and ask them if that's the problem.