Deco M4 high ping problem

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Deco M4 high ping problem

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco M4 high ping problem
Deco M4 high ping problem
2022-05-27 16:48:20
Model: Deco M4  
Hardware Version: V1
Firmware Version: 1.4.3 Build 20210317 Rel. 03630

I am having a peculiar problem in my Deco M4.

 

Firstly, I have tried several times but cannot update it to 1.5.4. It shows downloading update, installing and rebooting. But ends with no update.

 

Secondly, I have getting high ping from my laptop to Deco M4 (within 4 feet wifi distance ). At times, it went over 100ms. I tturned it off, and turned on after 2 days. First 10 minutes, it was all good and then again ping went over 10 ms with some frequest time out. Is there any solution to both the problems?

 

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Re:Deco M4 high ping problem
2022-05-30 08:06:03

  @Gibran Hi welcome to the community.

Do you still have issue to update the firmware to 1.5.4?

 

As for the ping delay, Did all the mobile clients have the same issue? Can I have their model numbers?

Please also turn off the "Mesh Technology" on the Deco APP to see whether it improved the current issue:

Thank you very much.

 

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