No internet connection through the switch to laptop

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No internet connection through the switch to laptop

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Ginsengul

2022-04-13 14:52:14 - last edited 3 weeks ago

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Registered: 2022-04-13

No internet connection through the switch to laptop

2022-04-13 14:52:14 - last edited 3 weeks ago

Tags: #Installation

Model: UE300C

Hardware Version: V2

Firmware Version: I don t know how to find it

Hello! I use a UE300C network card to use the internet cable on my ultrabook laptop which does not have an internet plug, however, the plug and play function does not work. I tried to install the drivers as written in the user guide. The model I have is version 2 and I have installed the win 10 and 11 v2 ones but nothing worked. What can I do to make it work? It connects, the laptop identifies the network, but there is no internet. I mention that the light bulb of the device flashes continuously.

Thank you in advance!

1 Reply

Solla-topee

2022-04-15 06:36:35

Posts: 13654

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Registered: 2020-05-19

Re:No internet connection through the switch to laptop

2022-04-15 06:36:35

@Ginsengul

Thank you for your detailed post. Please check if computer get IP & Gateway address as instruction How to find your IP address on Windows OS

If computer gets an IP address , try to manually set up a DNS address as 8.8.8.8, save settings.
Confirm other network devices could get Internet from the same Ethernet cable,

If still the same, please try to ping 8.8.8.8 / ping IPv4 default gateway address and see if ping fails? How to Use the Ping Command

Please share a photo of IP address, and a photo showing 'No internet connection' ?

Please also share a photo of the driver date and system motherboard info with us, than you.

How to check driver version of TP-Link adapters and system information of your computer?

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

No internet connection through the switch to laptop

No internet connection through the switch to laptop

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