DEVICE FAIL TO UPGRADE

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DEVICE FAIL TO UPGRADE

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

iamrobertfranc

2022-04-12 18:00:46

Posts: 1

Helpful: 2

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Registered: 2022-04-12

DEVICE FAIL TO UPGRADE

2022-04-12 18:00:46

Model: M7200

Hardware Version: V3

Firmware Version: 3.0.3 Build 210324 Rel.1004n

Hello,

I'm trying to upgrade my device from 3.0.3 Build 210324 Rel.1004n to M7200(EU)_V3_211117 but it fails everytime at the end of updating, popup not suitable to current firmware.

2 Reply

David-TP

2022-04-13 11:35:38 - last edited 2022-04-13 11:41:15

Posts: 13115

Helpful: 1880

Solutions: 1381

Stories: 9

Registered: 2020-04-14

Re:DEVICE FAIL TO UPGRADE

2022-04-13 11:35:38 - last edited 2022-04-13 11:41:15

@iamrobertfranc

Thanks for the update.

I checked with the engineers that this firmware should be able to update to 211117.

Can I have a screenshot of the error message "not suitable to current firmware " or any chance that you could record a video clip of the firmware upgrade process?

By the way, may I know why you want to update the firmware or do you have any issue with the current firmware?

Thank you.

Best regards.

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