VPN Client

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VPN Client

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VPN Client
VPN Client
2022-03-24 01:58:05 - last edited 2022-06-23 09:58:27
Tags: #VPN
Model: Archer AX3200  
Hardware Version: V1
Firmware Version: 1.1

Hi Kevin,
I returned the ax11000 and bought another router that supported a VPN client.  Based on your recommendations, I bought a new AX3200.  

 

Archer AX3200(US) Ver. 1.6

S/N: Y20C012001853

 

I upgraded the firmware to version 1.1, which includes the VPN client.  The original firmware 1.0 does not have the option.

 

I have a subscription to Cyber ghost.  I create a router connection, download the Open VPN configuration file, and define the VPN connection on the AX3200.  

 

Upon establishing the link, the router says, "Connecting."  But there is no VPN connection.  I did assign my workstation to allow VPN usage.

 

I tried three different configurations using UDP, TCP, and IP sec.  All three connections result in the same message: "Connecting."    


I did a ping the Cyber ghost VPN server here is the reply:

 

PING : 64 data bytes
Reply from 184.170.240.199: bytes=64 ttl=54 seq=1 time=86.462 ms
Reply from 184.170.240.199: bytes=64 ttl=54 seq=2 time=65.878 ms
Reply from 184.170.240.199: bytes=64 ttl=54 seq=3 time=87.210 ms
Reply from 184.170.240.199: bytes=64 ttl=50 seq=4 time=111.839 ms
--- Ping  ---
Packets: Sent=4, Received=4, Lost=0 (0.00% loss)
Round-trip min/avg/max = 65.878/87.847/111.839 ms
ping is stopped.

 

What version of Open VPN client is the router using?
Is there a file log that will tell what is happening during the connection attend?
Do you have any experience connecting to a VPN service provider?  Cyber ghost? 
Do you have any suggestions on how to accomplish these connections?

Do you have a way to test this connection in your lab?

 

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#1
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Re:VPN Client
2022-03-24 06:03:18 - last edited 2022-03-25 00:50:49

@Val387 

 

Thank you for the detailed issue description. To assist and figure it out efficiently, please email support.forum@tp-link.com with the subject of [Forum ID 541274] VPN Client Connecting issue, and remember to include the ovpn file in the email, we will have an engineer look into it.

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#2
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Re:VPN Client
2022-06-03 16:52:43

  @Val387 

 

I have the same issue.  OpenVPN config files work fine on my PC client, but when I try to use the TP-Link VPN Client, it just hangs on "Connecting".  Did you have any luck with this? I emailed support as well.

 

thanks!

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#3
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