Sudden loss of wifi internet.

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2022-03-09 18:47:41

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Registered: 2022-03-09

Sudden loss of wifi internet.

2022-03-09 18:47:41

Model: Deco M5

Hardware Version:

Firmware Version:

Had no problems for 2 years.

Then I tried to add an E4 to my 3 M5's.

Undated all the firmware at that stage.

Then everything went wrong............... wifi connected but very intermittent internet. Wired is fine, not over wifi.

Disconnected the e4 but the problem remains.

Do I factory reset?

Any suggestions?

1 Reply

2022-03-11 03:21:19

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Registered: 2020-04-14

Re:Sudden loss of wifi internet.

2022-03-11 03:21:19

Hi, would all your mobile devices have the disconnection issue randomly?

Please try to unplug the E4, then restart all Deco M5 as well as the ISP cable modem to have a look.