How to connect Roomba j7+ to Tp-link deco system.
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.How to connect Roomba j7+ to Tp-link deco system.
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
We recently bought a Roomba j7+ and tried connecting it to the app but it couldn't connect to the wifi. I then tried connecting it via hotspot and it worked. Could it be a firewall problem?
Roomba's website said this:
"If you have a firewall, you’ll need to open ports on your router, because it’s possible they’re being blocked. That results in Roomba not being able to connect to the cloud.
Roomba uses these ports: 8080, 443, 8883, and 123."
Could this be the problem? if so, how do i create these ports?
Thanks
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Hi, Thank you very much for getting back to us.
later When you are availble and want to connect Roomba to Deco X25 again, please try the following suggestions:
1. Turn off the 5ghz on the Deco X25.
2. Disable fast roaming on the Deco APP.
3. Forget the network on the smartphone and connect to Deco again to make sure it is on the 2.4ghz.
And it is also suggested to change the security mode on Deco to be wpa/wpa2, not using wpa3.
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@TP-Link Thanks! I did "forget this network" and reconnected it (which probably then connected to the 2.4g) and the roomba connected to my deco system.
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