random disconnection from my network
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I have regular disconnections (after 24 hours of use) and to solve it I have to restart the router so that it finds the network, even if the LEDs indicate that I am connected to the network
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@Thomas2250 I don't think that they have a solution till yet...these type of problems are happening in every 4g router model, and tp- link is unable to properly address this issue...you will not get any reply from officials...if you have just recently purchased router, you should return it, or wait for a long period...
- Copy Link
- Report Inappropriate Content
Hi, Could you please send an email to support.forum@tp-link.com with the following information:
1. A picture of the Advanced page before and after the disconnection.
2. Please note down the disconnected time and export the system log, then attach it to the email.
3. May I know who Is your SIM card carrier?
4. Did both wireless and Ethernet connections have the same issue?
Thank you very much.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 646
Replies: 5
Voters 1
