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Hi I'm trying to install my very old range extender in my new home but the app doesn't recognise it and says 'unable to join ...'
what am I doing wrong? I've reset a few times but no luck
Hello @Elennon
Here is a guide to troubleshoot RE installation step by step, kindly give it a try and let us know if it works for you,
Has connected to TP-Link extender but no internet, what can I do?
Please confirm you have put in correct WiFi password during RE set up process.
May I know how about the Led status on range extender after installation, what is the model of your Router, thank you.
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