sim card not detected
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I have an issue the router can not detected the sim card. i have 4 unit with same issue. please help to share how to solve this issue.
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Hi, thank you for the feedback.
May I know the model number and hardware version of your 4G router?
Are all the 4 units the same model?
How long have you had the routers?
And which sim card did you use?
PS: please refer to the private message for more suggestions.
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Hi, I got your email and thank you very much.
Do you have an additional SIM card that is available for the test, from a different SIM carrier?
By the way, how long have you had the router?
Have you ever noticed something unusual before the SIM card is not recognized?
Thank you very much.
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hi, i think less then 1 year for all router. i just try use another sim card but it still not detected then i try use the same sim card into another router and its detected.
so how about this 4 unit router?its this can fixed or not?
TP-Link wrote
Hi, I got your email and thank you very much.
Do you have an additional SIM card that is available for the test, from a different SIM carrier?
By the way, how long have you had the router?
Have you ever noticed something unusual before the SIM card is not recognized?
Thank you very much.
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- Report Inappropriate Content
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