No firewall logs
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.No firewall logs
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I am using AX 11000 and it do not appear to be recording any logs at all. Is there a setting that i need to change or is logging broken in this router? I am running latest firmware.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
When the router gets connected to the internet successfully, and there are no special activities in the network, then that is normal as there are no log entries.
You can do a simple test, unplug the WAN cable from the AX11000, then plug it back in after one or two minutes, wait for the router to connect to the internet, check the system log again, there will be the log entries that record this process.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@Silentlooker Have you tried restarting the router? Encountered Operation failed few times on my AX20 when visiting System Log. Simple reboot fixes the issue.
- Copy Link
- Report Inappropriate Content
@user30 Yes i restarted and it's set to restart every Sunday at 2 am but i am not getting any such error. There is just nothing there except for me changing router settings. That is the only thing it is capturing.
edit:it's strange that it didn't capture the restart. 
- Copy Link
- Report Inappropriate Content
@Silentlooker In that case, I think it could be the bug in router's firmware. Maybe @Kevin_Z can provide you a beta version of the firmware so you can test then.
- Copy Link
- Report Inappropriate Content
Beta firmware might help assuming it's a known issue and they resolved it. Base on Kevin reply, i don't believe they had many complaints on this router regarding logs as i am sure most people don't ever bother to even look at them.
- Copy Link
- Report Inappropriate Content
I done more research and this appears to be a major clue " 2021-11-28 02:01:13 Traffic Statistics INFO [8921] Clear all stats because time changed ". It almost seems that for some reason why it's keeping all logs out as result of time error, not sure how to actually fix it and if TP-link is aware of the issue.
- Copy Link
- Report Inappropriate Content
@Silentlooker You'll have to wait for Kevin_Z or someone else from TP-Link support to reply. I doubt you can do anything on your end if it's bug in the firmware.
Thanks for reporting the issue though. Not many people pay attention to these details.
- Copy Link
- Report Inappropriate Content
Thanks @user30 for answering the log issue reported by @Silentlooker.
@Silentlooker This will need to be analyzed by the support engineers, they will try to figure it out.
Just to confirm, who is your ISP? Is the internet connection on the router stable?
- Copy Link
- Report Inappropriate Content
ISP is Spectrum. Yes it's completely stable, i have over 40 devices connected to it with no issue.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1869
Replies: 13
Voters 0
No one has voted for it yet.