No more LTE+
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Hi,
A while ago I had LTE+ with band 3 and band 20 using the 1.1.0 confidential firmware.
After the router updated firmware to the new 1.3.0, I only get band 3.
I did a factory reset, but I still only get band 3. There is no error message in the log in this regard.
How do I get LTE+ with B3 and B20 again without going back to the old confidential firmware?
Thanks
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How do I get B3+B20 LTE+ working again? It works on my phone (80-90 Mbit/s) but not on MR600 (only 25 Mbit/s).
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Hi, sorry for the delay.
The latest official firmware has not added the manual selection of the LTE bands yet so currently, I am afraid you might still need to install the previous beta firmware.
At the same time, have you checked whether MR600 v1 has the same APN profile settings on the smartphone?
Thank you very much for your time and patience.
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Yes, it is with the same SIM card.
I had B3+B20 LTE+ before I installed the confidential firmware (an older firmware).
Also with confidential firmware B3 and B20 was ok.
Only after it upgraded to 1.3.0, I don't get LTE+ anymore.
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Ok I reverted to the band selection firmware, but I do not get LTE+ anymore.
When I select B3 + B20, i only get B20.
When I select B20 + B3, i only get B20.
When I select B3 only, I get B3.
From the log:
2021-11-18 20:50:56 [6] 4G: USER: Get ISP's profile now.
2021-11-18 20:50:56 [6] 4G: USER: GetCurrProf result is:ipver:0 staticApn:0 authType:2 pkgName:Sunrise profname:Sunrise apn:internet usr:internet psw:internet
2021-11-18 20:50:56 [5] 4G: set LTE static IP connection, needSetDefaultGw:1
2021-11-18 20:50:56 [6] 4G: ERROR: 0x0000000F QMI_ERR_OUT_OF_CALL
2021-11-18 20:50:56 [6] 4G: ERROR: Get packet statistics failed (0).
2021-11-18 20:50:57 [6] 4G: USER: The network disconnected, start autoconnect!
2021-11-18 20:50:57 [6] 4G: USER: Get ISP's profile now.
2021-11-18 20:50:57 [6] 4G: USER: GetCurrProf result is:ipver:0 staticApn:0 authType:2 pkgName:Sunrise profname:Sunrise apn:internet usr:internet psw:internet
2021-11-18 20:50:57 [6] 4G: USER: LG get profile setting pdp_type 0
2021-11-18 20:50:57 [6] 4G: ERROR: Bind mux port session 0 failed (0).
2021-11-18 20:50:57 [6] 4G: USER: Fail to connect to the network, start autoconnect!
2021-11-18 20:50:57 [6] 4G: USER: Get ISP's profile now.
2021-11-18 20:50:57 [6] 4G: USER: GetCurrProf result is:ipver:0 staticApn:0 authType:2 pkgName:Sunrise profname:Sunrise apn:internet usr:internet psw:internet
2021-11-18 20:50:57 [6] 4G: USER: Now registrat on network 228 2, long_eons yallo short_eons yallo.
2021-11-18 20:50:57 [6] 4G: USER: Network type is LTE PLUS.
2021-11-18 20:50:57 [6] 4G: USER: Network type is LTE.
2021-11-18 20:50:57 [6] 4G: USER: Now registrat on network 228 2, long_eons yallo short_eons yallo.
2021-11-18 20:50:57 [6] 4G: USER: Now registrat on network 228 2, long_eons yallo short_eons yallo.
2021-11-18 20:50:57 [6] 4G: USER: Now registrat on network 228 2, long_eons yallo short_eons yallo.
2021-11-18 20:50:57 [6] 4G: USER: Connected to the network!
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Yesterday I had LTE+ for a short period, with B3,B20.
Today only LTE with either B20 or B3.
With auto settings, it only uses B20.
With B3+B20 settings, it only uses B20.
When manually setting B3 only, I get B3 with a lot of error messages:
2021-11-25 16:14:02 [5] Httpd: Clear log.
2021-11-25 16:14:25 [6] Httpd: DNS 212.161.168.15 resolve succeed for dns.msftncsi.com
2021-11-25 16:14:25 [6] Httpd: DNS 212.161.168.15 resolve succeed for www.msftncsi.com
2021-11-25 16:14:25 [6] Httpd: NCSI response check succeed.
2021-11-25 16:14:30 [6] 4G: USER: Get ISP's profile now.
2021-11-25 16:14:30 [6] 4G: USER: GetCurrProf result is:ipver:0 staticApn:0 authType:2 pkgName:Sunrise profname:Sunrise apn:internet usr:internet psw:internet
2021-11-25 16:14:30 [5] 4G: set LTE static IP connection, needSetDefaultGw:1
2021-11-25 16:14:31 [6] 4G: USER: The network disconnected, start autoconnect!
2021-11-25 16:14:31 [6] 4G: USER: Get ISP's profile now.
2021-11-25 16:14:31 [6] 4G: USER: GetCurrProf result is:ipver:0 staticApn:0 authType:2 pkgName:Sunrise profname:Sunrise apn:internet usr:internet psw:internet
2021-11-25 16:14:31 [6] 4G: USER: LG get profile setting pdp_type 0
2021-11-25 16:14:31 [6] 4G: ERROR: Bind mux port session 0 failed (0).
2021-11-25 16:14:31 [6] 4G: USER: Fail to connect to the network, start autoconnect!
2021-11-25 16:14:31 [6] 4G: USER: Get ISP's profile now.
2021-11-25 16:14:31 [6] 4G: USER: GetCurrProf result is:ipver:0 staticApn:0 authType:2 pkgName:Sunrise profname:Sunrise apn:internet usr:internet psw:internet
2021-11-25 16:14:31 [6] 4G: USER: Now registrat on network 228 2, long_eons yallo short_eons yallo.
2021-11-25 16:14:31 [6] 4G: USER: Now registrat on network 228 2, long_eons yallo short_eons yallo.
2021-11-25 16:14:31 [6] 4G: USER: Now registrat on network 228 2, long_eons yallo short_eons yallo.
2021-11-25 16:14:31 [6] 4G: USER: Now registrat on network 228 2, long_eons yallo short_eons yallo.
2021-11-25 16:14:31 [6] 4G: USER: Connected to the network!
2021-11-25 16:14:31 [5] 4G: lte internet disconnected.
2021-11-25 16:14:31 [6] 4G: ERROR: 0x0000004A QMI_ERR_INFO_UNAVAILABLE
2021-11-25 16:14:31 [6] 4G: ERROR: result=1, error=74
2021-11-25 16:14:31 [6] 4G: ERROR: QMI NAS Get PHY CA Info failed, ret = 0.
2021-11-25 16:14:32 [6] 4G: ERROR: 0x0000004A QMI_ERR_INFO_UNAVAILABLE
2021-11-25 16:14:32 [6] 4G: ERROR: result=1, error=74
2021-11-25 16:14:32 [6] 4G: ERROR: QMI NAS Get PHY CA Info failed, ret = 0.
2021-11-25 16:14:32 [6] 4G: LTE connection down
2021-11-25 16:14:37 [6] 4G: LTE connection up
2021-11-25 16:14:38 [5] 4G: LTE internet connected.
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Hi, Thank you very much for your continuous update about this issue.
I might need to forward your case to the senior engineers for further assistance.
Could you please send an email to support.forum@tp-link.com with the following information:
1. A bottom label with MAC address on Archer MR600.
2. May I know who is your SIM carrier?
3. A copy of the system file from web UI
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