The M7000 router connects to devices but doesn't give access to the internet

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The M7000 router connects to devices but doesn't give access to the internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Gehir

2021-10-22 17:06:14

Posts: 1

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Registered: 2021-10-22

The M7000 router connects to devices but doesn't give access to the internet

2021-10-22 17:06:14

Model: M7200

Hardware Version: V1

Firmware Version: 1.0.8

Hello, the router (M7000) will connect regularly with other devices (tried two phones and a PC) but doesn't give any access to the internet. Checked the APN and they are correct.

Do you have any idea about the problem?

1 Reply

TP-Link

2021-10-28 10:20:16

Posts: 6831

Helpful: 3028

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Registered: 2018-07-23

Re:The M7000 router connects to devices but doesn't give access to the internet

2021-10-28 10:20:16

@Gehir

Hi，sorry for the delay.

Were you still having the internet issue with M7200?

If yes, could you please help me check the following information:

1. may I know who is your internet service provider?

2.Could you please send me the following screenshots on the web UI:

--Status

--Advanced>network>Dial-up settings

--Advanced>Device>system log

Thank you very much.

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The M7000 router connects to devices but doesn't give access to the internet

The M7000 router connects to devices but doesn't give access to the internet

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