Cannot access the internet

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Cannot access the internet

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fsan3

2021-10-13 22:44:24

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Registered: 2021-10-13

Cannot access the internet

2021-10-13 22:44:24

Model: Archer AX1500

Hardware Version:

Firmware Version:

Hi there!

I can connect to my router through my phone, my friend's laptop, and my own laptop.

I can access the internet through my phone and my friend's laptop. However, I can't access the internet through my own laptop.

I have already tried resetting my router to default settings. I can't access tplinkwifi.net through my laptop too, though I was able to through my phone.

Any advice? Thanks!

1 Reply

Kevin_Z

2021-10-14 06:02:52

Posts: 21773

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Registered: 2018-12-24

Re:Cannot access the internet

2021-10-14 06:02:52

@fsan3

Go through this following guide to troubleshoot if only your own laptop cannot access the internet:

https://www.tp-link.com/support/faq/2699/

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

Cannot access the internet

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