Switch Off 2.4 GHz but still using 2.4 GHz speed

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Switch Off 2.4 GHz but still using 2.4 GHz speed

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Loonzai

2021-09-18 03:27:57

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2021-09-18

Switch Off 2.4 GHz but still using 2.4 GHz speed

2021-09-18 03:27:57

Model: Deco E4

Hardware Version: V2

Firmware Version: 1.5.1

Hi, I had switch off 2.4 GHz and switch on 5GHz only for the mesh, but the speed seems still using 2.4 GHz, any solution to use 5 GHz speed ?

Thank you.

1 Reply

Alexandre.

LV6

2021-09-18 14:33:21 - last edited 2021-09-18 14:33:43

Posts: 4073

Helpful: 2383

Solutions: 558

Stories: 0

Registered: 2020-10-22

Re:Switch Off 2.4 GHz but still using 2.4 GHz speed

2021-09-18 14:33:21 - last edited 2021-09-18 14:33:43

@Loonzai

You can check in Deco app how your mobile devices are connected: do the use 2.4GHz or 5GHz, for each of devices. If Deco app says device is connected with 5GHz, it is connected with 5GHz.

You use Deco E4 - these devices have 100Mbps Ethernet ports, not gigabit. The speed they can provide for Internet connection will be limited by their Ethernet port speed, and will be at or below 100Mbps. It is regardless of how devices are connected to Deco E4: by 2.4GHz or by 5GHz.

Switch Off 2.4 GHz but still using 2.4 GHz speed

Switch Off 2.4 GHz but still using 2.4 GHz speed

Information

Voters 0

Tags