Call transfer via USSD
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Call transfer via USSD
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hi, would it be possible to activate call forwarding from the web interface?
Whenever i try to issue it as a USSD command (*21*number#), it return UNKNOWN APPLICATION.
Tested on Archer MR400 and TL-MR6500v (booth web interface and phone dial)
Thanks
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Hi, Have you tried to put the SIM Card into the mobile phone and test call forwarding via USSD?
By the way, may I know who Is your SIM card carrier and have you checked whether you have the correct USSD command?
And one more question, did you set up call forwarding via VOIP or VOLTE on the modem?
Thank you very much and wait for your reply.
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Hi, on both routers I tried blocking the network in 3g only and in 4g only, but response is the same (MR6500v without volte).
On mobile phone, the code works correctly, but i'd rather not insert and remove the sim every time ;)
Phone carrier is "Very Mobile", a 2nd brand of WindTre (IT)
Thanks
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Hi, I have seen that many SIM carriers required VoLTE feature for voice traffic.
If enabling the VoLTE on the MR6500v, would there be any difference?
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@TP-Link there is no difference w/ or w/o volte
thanks
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@Leoz same problem with TL-MR6500v 4G router, and TIM as mobile operator. All USSD codes return "UNKOWN APPLICATION"
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Hi, I would like to forward your case to the senior engineers.
At the same time, could you please help me check the following information:
1. are you able to call transfer via USSD when putting SIM into the smartphone?
2. would you please enable VOLTE and VOIP on the MR6500v to use USSD again?
3. Would you please also send me the system log on the MR6500V and a copy of the advanced>status page?
Thank you very much.
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VoLTE switch ON
1 2021-11-26 15:53:40 LTE Information ERROR: Get sim card number failed (0).
2 2021-11-26 15:53:40 LTE Information ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED
3 2021-11-26 15:53:37 LTE Notice Get USSD Response Success! Response is : UNKNOWN APPLICATION
4 2021-11-26 15:53:37 LTE Notice Get USSD Response Success! Response is : UNKNOWN APPLICATION
5 2021-11-26 15:53:36 LTE Information USER: Receive USSD Release Indication.
6 2021-11-26 15:53:36 LTE Information USER: USSD Parse Response Success, data : UNKNOWN APPLICATION, orig ussd resp data_len : 19
7 2021-11-26 15:53:36 LTE Information USER: Now receive the ussd orig response.
8 2021-11-26 15:53:36 LTE Information USER: Network type is WCDMA.
9 2021-11-26 15:53:35 LTE Information ERROR: Get sim card number failed (0).
10 2021-11-26 15:53:35 LTE Information ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED
11 2021-11-26 15:53:35 LTE Information ERROR: Get sim card number failed (0).
12 2021-11-26 15:53:35 LTE Information ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED
13 2021-11-26 15:53:35 LTE Information ERROR: Get sim card number failed (0).
14 2021-11-26 15:53:35 LTE Information ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED
15 2021-11-26 15:53:35 LTE Information WARN: Event (0x10000001) not found its logic thread.
16 2021-11-26 15:53:35 LTE Information USER: Send origin ussd request successfully.
17 2021-11-26 15:53:35 LTE Information USER: Sending ussd request.
18 2021-11-26 15:53:32 LTE Information ERROR: Get sim card number failed (0).
19 2021-11-26 15:53:32 LTE Information ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED
20 2021-11-26 15:53:31 LTE Information ERROR: QMI VOICE Cancel USSD Failure
21 2021-11-26 15:53:31 LTE Information USER: Cancel ussd session.
22 2021-11-26 15:53:31 LTE Notice Get USSD Response Success! Response is : UNKNOWN APPLICATION
23 2021-11-26 15:53:30 LTE Information ERROR: Get sim card number failed (0).
24 2021-11-26 15:53:30 LTE Information ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED
10 2021-11-26 15:51:52 LTE Information ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED
11 2021-11-26 15:51:52 LTE Information ERROR: Get sim card number failed (0).
12 2021-11-26 15:51:52 LTE Information ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED
13 2021-11-26 15:51:47 LTE Information ERROR: Get sim card number failed (0).
14 2021-11-26 15:51:47 LTE Information ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED
15 2021-11-26 15:51:46 LTE Information USER: SetVoLTESwitch 1 success.
VolTE switch off
1 2021-11-26 15:48:35 LTE Information ERROR: Get sim card number failed (0).
2 2021-11-26 15:48:35 LTE Information ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED
3 2021-11-26 15:48:35 LTE Information ERROR: Get sim card number failed (0).
4 2021-11-26 15:48:35 LTE Information ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED
5 2021-11-26 15:48:34 LTE Information USER: Network type is LTE.
6 2021-11-26 15:48:30 LTE Information ERROR: Get sim card number failed (0).
7 2021-11-26 15:48:30 LTE Information ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED
8 2021-11-26 15:48:25 LTE Information ERROR: Get sim card number failed (0).
9 2021-11-26 15:48:25 LTE Information ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED
10 2021-11-26 15:48:24 LTE Information ERROR: Get sim card number failed (0).
11 2021-11-26 15:48:24 LTE Information ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED
12 2021-11-26 15:48:24 LTE Information ERROR: Get sim card number failed (0).
13 2021-11-26 15:48:24 LTE Information ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED
14 2021-11-26 15:48:24 LTE Notice Get USSD Response Success! Response is : UNKNOWN APPLICATION
15 2021-11-26 15:48:24 LTE Information USER: Receive USSD Release Indication.
16 2021-11-26 15:48:24 LTE Notice Get USSD Response Success! Response is : UNKNOWN APPLICATION
17 2021-11-26 15:48:24 LTE Information USER: USSD Parse Response Success, data : UNKNOWN APPLICATION, orig ussd resp data_len : 19
18 2021-11-26 15:48:24 LTE Information USER: Now receive the ussd orig response.
19 2021-11-26 15:48:23 LTE Information USER: Network type is WCDMA.
20 2021-11-26 15:48:22 LTE Information WARN: Event (0x10000001) not found its logic thread.
21 2021-11-26 15:48:22 LTE Information USER: Send origin ussd request successfully.
22 2021-11-26 15:48:22 LTE Information USER: Sending ussd request.
23 2021-11-26 15:48:19 LTE Information ERROR: Get sim card number failed (0).
24 2021-11-26 15:48:19 LTE Information ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED
25 2021-11-26 15:48:17 LTE Information ERROR: Get sim card number failed (0).
26 2021-11-26 15:48:17 LTE Information ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED
27 2021-11-26 15:48:17 LTE Information ERROR: QMI VOICE Cancel USSD Failure
28 2021-11-26 15:48:17 LTE Information USER: Cancel ussd session.
29 2021-11-26 15:48:16 HTTPD Information DNS 217.200.201.67 resolve succeed for www.msftncsi.com
30 2021-11-26 15:48:16 HTTPD Information DNS 217.200.201.67 resolve succeed for dns.msftncsi.com
31 2021-11-26 15:48:15 LTE Information ERROR: Get sim card number failed (0).
32 2021-11-26 15:48:14 LTE Information ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED
33 2021-11-26 15:48:14 LTE Information ERROR: Get sim card number failed (0).
34 2021-11-26 15:48:14 LTE Information ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED
35 2021-11-26 15:48:14 LTE Information ERROR: Get sim card number failed (0).
36 2021-11-26 15:48:14 LTE Information ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED
37 2021-11-26 15:48:09 LTE Information ERROR: Get sim card number failed (0).
38 2021-11-26 15:48:09 LTE Information ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED
39 2021-11-26 15:48:04 LTE Information ERROR: Get sim card number failed (0).
40 2021-11-26 15:48:04 LTE Information ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED
41 2021-11-26 15:48:04 LTE Information ERROR: Get sim card number failed (0).
42 2021-11-26 15:48:04 LTE Information ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED
43 2021-11-26 15:47:59 LTE Information ERROR: Get sim card number failed (0).
44 2021-11-26 15:47:59 LTE Information ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED
45 2021-11-26 15:47:54 LTE Information ERROR: Get sim card number failed (0).
46 2021-11-26 15:47:54 LTE Information ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED
47 2021-11-26 15:47:53 LTE Information ERROR: Get sim card number failed (0).
48 2021-11-26 15:47:53 LTE Information ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED
49 2021-11-26 15:47:53 LTE Information ERROR: Get sim card number failed (0).
50 2021-11-26 15:47:53 LTE Information ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED
51 2021-11-26 15:47:53 LTE Information ERROR: Get sim card number failed (0).
52 2021-11-26 15:47:53 LTE Information ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED
53 2021-11-26 15:47:51 HTTPD Information DNS 217.200.201.67 resolve succeed for www.msftncsi.com
54 2021-11-26 15:47:51 HTTPD Information DNS 217.200.201.67 resolve succeed for dns.msftncsi.com
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Hi, thank you very much for your time and patience.
I see there are two MR6500v under your TP-Link ID and did both of them have the same issue?
Have you tested Call transfer via USSD when the same SIM is inserted into a smartphone?
I noticed that when you switched on VOLTE, the network type is WCDMA(3G) and when VOLTE is off, the network type is 4G LTE, then it will drop to WCDMA later.
So I wonder did the SIM carrier support call transfer via USSD on both 4G LTE and WCDMA?
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Hi, to change call diversion every week I extract the sim and I put on a smartphone to executes same codes. It works without any issue. I suspect some sort of "encoding" or some prefix missing using this codes on this router.
I'm going to try call divertion with other router (that has a sim with PosteMobile other operator)
About "So I wonder did the SIM carrier support call transfer via USSD on both 4G LTE and WCDMA?" how can I check this?
thanks for all, best regards.
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