Knowledge Base Integration of VPN Services with Renowned Third-party VPN Providers NordVPN and SurfShark
Feel complicated when setting up VPN client features, especially for WireGuard VPN to connect third-party VPN like NordVPN or Surfshark?
We have fantastic news for you!
Get ready to experience a whole new level of convenience and security with our new feature on our wireless routers (coming soon) and Deco product line.
Integration of VPN Services with Renowned Third-party VPN Providers:
NordVPN and Surfshark
This collaboration brings a rapid VPN configuration experience to our users, enhancing both security and connectivity.
Note: Currently, this feature is only available in the US, It will be gradually rolled out to other regions in the future.
Key Features/Advantages
Seamless Integration
Deco now fully integrates with NordVPN and Surfshark, providing an effortless setup process. Users can directly configure and manage their VPN connections through the Deco interface.
Quick Configuration
With a few simple steps, users can activate their VPN service. This streamlined process eliminates the need for complex configurations, making it accessible even for those with limited technical knowledge.
Enhanced Security
By partnering with NordVPN and Surfshark, Deco offers top-tier encryption and online security. Users can enjoy peace of mind knowing their internet activities are shielded from prying eyes.
Global Connectivity
Access a wide range of global servers and experience internet without borders. Whether for streaming, browsing, or secure communication, users can enjoy unrestricted and speedy access to the web.
User-Friendly Interface
The Deco app provides an intuitive and user-friendly interface, making VPN management straightforward. Users can easily switch between servers, adjust settings, and monitor their connection status.
Reliable Customer Support
In collaboration with NordVPN and Surfshark, Deco offers robust customer support. Users can reach out for assistance with setup, troubleshooting, and tips for optimal VPN usage.
Comparison of Rapid and Manual VPN Configuration
Questions & Answers
1. Which model support this feature for now?
For now, these Deco models support this feature: Deco X95, Deco X50, Deco W3600 V2, Deco X20 V4, Deco X75, Deco X55, Deco X68 V2, Deco X25V3/V4, Deco BE85, Deco BE95, Deco XE75 Pro, Deco XE200, Deco WE10800 V2/V2.6, Deco X4300 Pro, Deco X5000, Deco W6000, Deco X50-Outdoor, Deco XE5300, Deco W7200 V2/V2.6, Deco X5400 Pro, Deco X90, Deco XE75, Deco X60 V3/V4.
Notes:
1. The availability of Rapid VPN Configuration may vary by region even for the same model. Please check your local website for more information.
2. The above list might not include all models and hardware versions. It is recommended to keep watching the firmware releases for your Deco or router.
3) The Deco products doesn't support WireGuard for now, WireGuard VPN will be available soon on those Deco products.
4) For wireless router, there is a beta firmware for Archer AX55 V1 supporting it: [Closed] Public Beta for Archer AX55 V1 Supports EasyMesh Ethernet Backhaul, DoH&DoT, ECO Mode etc. the official firmware will be available soon.
2. How to subscribe this service in other region(except US region)?
We will release this feature in other regions in the future. While even though rapid VPN configuration is not supported, you could still manually configure services from Nord and Surfshark.
3. How to connect other third-party VPN service provider except for NordVPN and SurfShark?
For other third-party VPN providers, you are always able to use the manual VPN configuration.
Additionally, we are expanding our list of partners.
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Introduction and Configuration Guide of VPN Function on TP-Link Wireless Routers
Wi-Fi Routers that are Planned to support WireGuard VPN
VPN Server Doesn't Work Properly on TP-Link Wi-Fi Routers
Manually create the unified format for OpenVPN profile when connecting to CyberGhost OpenVPN Server
What can I do if VPN Client is not working?
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Have other off-topic issues to report?
Welcome to > Start a New Thread < and elaborate on the issue for assistance.
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Again, thank you for your quick response.
1) The time is exact (I measured it with my watch).
2) I'd love to give you a screenshot, but I can't - the "zeroing" was visible for a second or two, and then disappeared (some devices registered as "off-line" for the same split second).
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Maciej wrote
Again, thank you for your quick response.
1) The time is exact (I measured it with my watch).
2) I'd love to give you a screenshot, but I can't - the "zeroing" was visible for a second or two, and then disappeared (some devices registered as "off-line" for the same split second).
@Maciej Thank you very much for getting back with the detailed information as always you do.
We may discuss the issue in another thread regarding this 1.3.1 version. I just created a new thread and we can discuss it there if you have further issues or inquiries:
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@Kevin_Z happens about once every 24 hours. Been at different times. Twice it woke up in the morning to find the internet down. Today also failed late afternoon. When I login it the router, it says there is no internet connection. I can check next time if tehre is any WAN Ip address. From memeory no IP address for the WAN as it said the internet connection was down. I will look at the LED colour. The router is in the roof, so I did not see the LED colour these times. i just used the tether app or login via LAN to reboot the router.
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I recently posted in the thread which you created; hopefully, we'll get the problem(s) solved.
As an aside, I'd like to add that I'm very pleased with the continuing support for the AX11000. I think I've written this somewhere before, but I'll just repeat myself and say that it is the best router that I've ever owned.
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1. Is the internet connection 100% stable before this firmware update? Is updating the AX11000 firmware to 1.3.1 Build 20220721 the only change before and after the internet issue occurs?
Yes, the connection was stable before this firmware update. Yes, this was only change.
2. When the internet is not available, what is the LED status on the AX11000, orange or white?
Orange. Personally, it looks more red to me than orange. It does take a few moments to change from white to orange.
3. Will the internet recover if you click the Release then Renew on its web GUI?
Unsure about the web GUI. I have only found the physical button on the back to reboot to allow reconnection.
4. Your Country and your Internet Provider.
Canada and Rogers.
Please advise how this can be fixed.
I attempted to load up the prior firmware (ax11000v1-up-ver1-2-1-P1[20210511-rel77051]_sign_2021-05-12_09.31.22.bin), but after clicking update, the error message becomes "Upload Error."
I attempted the Factory Restore, however it still had the same new firmware as I sadly expected. I had to set the network back up (regrettably).
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How can I change back to the prior firmware version? I am getting an Upload Error when I attempt. Thoughts?
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3. Will the internet recover if you click the Release then Renew on its web GUI?
Yes, using Release and then Renew worked. Changed from Orange to White. Internet was restored.
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Thank you very much for providing the detailed info regarding the internet issue after upgrading to the latest official firmware on your Archer AX11000.
Can I know which firmware version were you trying to downgrade to? Please try the following one, then monitor if the connection becomes stable:
https://static.tp-link.com/upload/firmware/2022/202204/20220429/Archer%20AX11000(US)_V1_220221.zip
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