Ownership change not working: l'm locked out
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Hello,
I'm trying to change the ownership of my Deco network from one account to another.
After entering my new account I correctly received the expected email from tp-link which.
When I connect to the Deco with my new account, I tap "LET'S BEGIN" but then instead of getting the "BIND" button I am presented with the standard initial setup options for a brand new deco install (select your model, switch the power off, wait for the blue led etc.).
At this point I am stuck: the new account doesn't work yet and the old one no longer works. Can anyone help me understand what went wrong?
P.S.
I'm currently locked out so I can't check my firmware version anymore, however I just updated it today before attempting the (failed) ownership change therefore it must be the latest version available as of July 24th 2021.