Regarding MR 6500 V
I am facing the issue with the landline connectivity. I am getting good internet speed. I have been using the landline with other network providers works well. But while I use with Vodafone(VI) browsing is fast, I have dial tone but not able to call or receive. While trying to call that number it shows out of network coverage area! Help me with this
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Hi, please help me confirm the following information:
1.Did TL-MR6500V would with other VOLTE sim carrier providers, except for the Vodafone VI?
2. Go to advanced>network>internet>network mode, is it on 4G only or 4G preferred?
--if it is on 4G preferred, please change to 3G only and check whether the VOLTE work or not;
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@TP-Link Thanks for the response. Yes it works fine with other netwroks even in volte mode and VoIP mode and 3G. But in VI network landline didnt worked on any.
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Hi, I would like to forward your case to the senior engineers for further assistance.
Could you please help me get the following information:
1. A copy of the system log on web UI.
2. A screenshot of the advanced>status page
Did you have one more LTE modem that could test the VI SIM card?
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