Internet connection becomes poor

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Internet connection becomes poor

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Internet connection becomes poor
Internet connection becomes poor
2021-06-20 09:58:40
Model: Archer A9  
Hardware Version: V6
Firmware Version: 1.1.1 Build 20210315 rel.40637

Ever since I upgraded to this firmware, my internet connection becomes "poor". Ultimately, I have to release and renew the WAN connection from FiOS.

Is there a way to trap this behavior through logs? System logs are not very granula and helpful.

 

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#1
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3 Reply
Re:Internet connection becomes poor
2021-06-21 07:10:00

@potbunker 

 

Where did you see the "poor" connection error? Can we have a screenshot? Please confirm the LED status on the router, is the internet LED green or orange when this error comes up? Login to the router web GUI to check if there is still an WAN IP address from the FIOS network, change the Internet DNS servers to 8.8.8.8 and 8.8.4.4 if there is.

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#2
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Re:Internet connection becomes poor
2021-06-21 15:41:02

Attached is a picture of the front page of Web UI of my A9.
Internet had a yellow triangle, indicating error, and the bottom "Connection status:" was poor.
I have not checked the LED status, but I will update it when it happen again.

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#3
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Re:Internet connection becomes poor
2021-06-23 01:42:47

Attached is a snapshot of the system logs.

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#4
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