TPLINK RE220 Restarts Randomly
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
The extender keeps restarting at random. Can't monitor when and what causes this as it happens at random with no clear cause Why this is happening
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@Brymher Good day,
Thank you for your feedback, can you help confirm some details about the reboot issue:
May I know how did you find that RE will reboot?Did you notice LEDs status on the range extender at that time?
Recently is there any power outage or firmware upgrade failure on this extender?
Does it reboot very often, like a few times/ day?
May I know when did you buy this RE, did RE work fine with router before? Is there any new device added in your network?
After RE's reboot, please login to RE and go to Settings--system log and help collect the log file, thank you.
https://www.tp-link.com/en/support/faq/931/
- Copy Link
- Report Inappropriate Content
I found out that it is rebooting after a few rounds of losing my connection thus checking on the repeater and only the power LED was on. All other LEDs go off and back on. There was no firmware upgrade failure as I did the firmware upgrade after purchase this was in January. It reboots a couple of times a day.
- Yes the extender worked well with my router before.
- No there are no new devices installed Currently just connected to 3 devices on a daily basis.
I did a factory reset of the extender after the first few reboots but nothing changed. I had also checked the logs and found nothing alarming at the time. But I've provided my recent logs this was after a few reboots.
Hardware Version: RE220 v2.0
Software Version: 1.0.3 Build 20201022 Rel. 66896
2021-04-16 10:23:14 dhcpc:DHCP obtained an IP address <I removed IP>
2021-04-16 09:23:12 dhcpc:DHCP obtained an IP address <Removed IP>
2021-04-16 08:23:10 dhcpc:DHCP obtained an IP address <Removed IP>
2021-04-16 07:23:07 dhcpc:DHCP obtained an IP address <Removed IP>
2020-01-01 00:01:11 dhcps:Provided an offer for the client with ip <Removed IP>
2020-01-01 00:01:10 dhcpc:DHCP obtained an IP address <Removed IP>
2020-01-01 00:01:09 dhcps:Received a discovery packet from <Removed IPV6>
2020-01-01 00:01:09 dhcps:Provided an offer for the client with ip <Removed IP>
2020-01-01 00:01:08 dhcpc:Sent a request for DHCP.
2020-01-01 00:01:08 dhcpc:Received a DHCP offer:Server ID is 54.Assigned IP address is <Removed IP>
2020-01-01 00:01:07 dhcps:Received a discovery packet from <Removed IPV6>
2020-01-01 00:01:07 dhcps:Provided an offer for the client with ip <Removed IP>
2020-01-01 00:01:06 dhcpc:Sent a detection for DHCP.
2020-01-01 00:01:05 dhcps:Received a discovery packet from <Removed IPV6>
2020-01-01 00:01:05 dhcps:Sent an NAK packet
2020-01-01 00:01:05 dhcps:Received a request packet from <Removed IPV6>
2020-01-01 00:01:02 dhcpc:Sent a detection for DHCP.
2020-01-01 00:00:49 dhcps:Sent an ACK packet to <Removed IP>
2020-01-01 00:00:49 dhcps:Received a request packet from <Removed IPV6>
2020-01-01 00:00:49 dhcps:Provided an offer for the client with ip <Removed IP>
2020-01-01 00:00:47 dhcps:Received a discovery packet from <Removed IPV6>
2020-01-01 00:00:47 dhcps:Sent an NAK packet
2020-01-01 00:00:47 dhcps:Received a request packet from <Removed IPV6>
2020-01-01 00:00:45 dhcps:Sent an NAK packet
2020-01-01 00:00:45 dhcps:Received a request packet from <Removed IPV6>
2020-01-01 00:00:00 dhcps:DHCP server started
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 420
Replies: 2
Voters 0
No one has voted for it yet.