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Deco disconnects when switching from one device to another

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Deco disconnects when switching from one device to another

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Csr

2021-03-31 20:06:00

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Registered: 2021-03-31

Deco disconnects when switching from one device to another

2021-03-31 20:06:00

Model: Deco X20

Hardware Version: V1

Firmware Version: 1.5.1 Build 20210204 Rel. 50738

While on a call if I move around the house and connect to a different Deco device I lost connectivity and call drop

2 Reply

TP-Link

2021-04-06 08:32:20

Posts: 6831

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Registered: 2018-07-23

Re:Deco disconnects when switching from one device to another

2021-04-06 08:32:20

@Csr

Hi, what kind of video call programs did you use, Zoom, Microsoft Teamwork, or FaceTime?

Did all your mobile devices have the same issue?

Thank you very much.

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Csr

LV1

2021-04-07 22:18:59

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Registered: 2021-03-31

Re:Deco disconnects when switching from one device to another

2021-04-07 22:18:59

yes it happen to a samsung s10 plus an iphone 11 both on latest releases also on my laptop windows 10 they all support wifi 6 and when I switch from one deco to another i lost connectivity while on Teams and Zoom.

Deco disconnects when switching from one device to another

Deco disconnects when switching from one device to another

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