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What is the point of the AC11000 features when you lose them aftet NAT Fowarding

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What is the point of the AC11000 features when you lose them aftet NAT Fowarding

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

OriginalBrig

2021-03-07 14:29:17 - last edited 2021-03-17 02:22:58

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What is the point of the AC11000 features when you lose them aftet NAT Fowarding

2021-03-07 14:29:17 - last edited 2021-03-17 02:22:58

Model: Archer A20

Hardware Version: V20

Firmware Version: Unknown

I have an Archer AC11000 which I specifically bought for its gaming features in the hope it would give me an edge and reduce my lag playing on my Xbox

I'm based in the UK and every single piece of advice and instruction is based around the US so I don't know if the setup I have would be the same in the US but the problem I have is my ISP is Virgin Media and I have to use their issued Modem Router for the fibre optic connection. I hook up the AC11000 and immediately run into a Double NAT type detected issue and all the help I can find suggests changing my Router to NAT Forwarding.

This solved the double nat issue but I've lost all the features that came with this Router, I intended to solely put my xbox on the 5G Gaming channel so my gaming wasn't interuppted but now I don't get a choice, everything uses the one 5G channel.

Should I just take this very expensive Router back to the shop and buy a cheaper one that will do exactly the same job?

Any help from a UK based person who knows a lot more than me?

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woozle

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2021-03-07 18:51:47 - last edited 2021-03-17 02:22:58

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Re:What is the point of the AC11000 features when you lose them aftet NAT Fowarding-Solution

2021-03-07 18:51:47 - last edited 2021-03-17 02:22:58

@OriginalBrig

The Virgin Media homepage provides instructions for switching their "Hubs" into modem mode.

https://www.virginmedia.com/help/virgin-media-hub-modem-mode

Before you go about that I recommend you first make sure your TP-Link router is running in "Router Mode", because if it was running in Access Point mode you might not be able to connect to it anymore after the Virgin Hub has been switched to Modem mode.

(there should be an item called "Operation Mode" somewhere within the TP-Link router's configuration menu where you can see and also change the mode)

P.S. It may be a good idea to first make a backup of the current settings of your TP-Link router, so you can more easily go back to what you've had in case things don't work out.

Edit: Another thing worth noting. If the "Hub" is in Modem mode, then only the Ethernet port labeled INT 1 will work. So make sure the Ethernet cable is plugged into that one.

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woozle

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2021-03-07 16:02:57 - last edited 2021-03-07 16:17:40

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Re:What is the point of the AC11000 features when you lose them aftet NAT Fowarding

2021-03-07 16:02:57 - last edited 2021-03-07 16:17:40

@OriginalBrig

NAT Forwarding shouldn't actually disable all features of the router.
Switching the router from "Router Mode" to "AP Mode (Access Point Mode)" does however disable most features.

The Double NAT thing depends more on the actual ISP, not on the country or region one resides in.

There are ISP's that allow their provided modem router to be switched to pure Modem (or Bridge) mode, so that the user's own router can directly obtain a public internet address and thus get rid of one NAT.

Can you tell us the name and/or model number of the Modem Router you've got from your ISP?

By the way, in case this is a combined broadband and phone package and the phone is connected directly to the ISP's modem router, then switching it to pure Modem mode would likely render the phone function unusable.

OriginalBrig

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2021-03-07 18:28:11

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Re:What is the point of the AC11000 features when you lose them aftet NAT Fowarding

2021-03-07 18:28:11

@woozle Thank you for replying.

I do remember the TP Link helpdesk mentioning something about changing my Router to an access point.

Would you suggest I get in touch with Virgin to enquire about switching my modem router to just a modem (or bridge as you put it)?

My modem is a Hub 3.0 and there is no phone line attached. We decided in the mobile age a landline phone is a bit redundant.

woozle

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2021-03-07 18:51:47 - last edited 2021-03-17 02:22:58

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Re:What is the point of the AC11000 features when you lose them aftet NAT Fowarding-Solution

2021-03-07 18:51:47 - last edited 2021-03-17 02:22:58

@OriginalBrig

The Virgin Media homepage provides instructions for switching their "Hubs" into modem mode.

https://www.virginmedia.com/help/virgin-media-hub-modem-mode

(there should be an item called "Operation Mode" somewhere within the TP-Link router's configuration menu where you can see and also change the mode)

P.S. It may be a good idea to first make a backup of the current settings of your TP-Link router, so you can more easily go back to what you've had in case things don't work out.

Edit: Another thing worth noting. If the "Hub" is in Modem mode, then only the Ethernet port labeled INT 1 will work. So make sure the Ethernet cable is plugged into that one.

What is the point of the AC11000 features when you lose them aftet NAT Fowarding

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