Archer C6 not connecting to the internet out of the box

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Archer C6 not connecting to the internet out of the box

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Archer C6 not connecting to the internet out of the box
Archer C6 not connecting to the internet out of the box
2021-02-06 18:38:12
Model: Archer C6  
Hardware Version:
Firmware Version:

Hi,

 

I just bought this router (Archer C6), took it out of the box and just to try it, for the first time I plugged it into my existing old router. I set up the network, it got online with no problem and worked perfectly. When I got rid of my old router and went to plug Archer C6 directly to my internet provider, it didn't work anymore. When I connected to it through the browser, I reset it to the factory settings (couple of times), tried troubleshooting, but no matter how many times I restored it , restarted the router, my computer, it always shows no internet.

When I plugged my old router back in, it got online immediately. 

 

What am I doing wrong or what can I do to get it going?

 

Thank you in advance for any help. 

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Re:Archer C6 not connecting to the internet out of the box
2021-02-06 20:46:35 - last edited 2021-02-06 21:36:11

You have to observe your old router Internet port settings and make the same for the C6 internet port. When you plug the cable directly to your computer do you have internet connection ? If you do, walk through this guide.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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