Lose connection to NAS whe powerlines on network.

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Lose connection to NAS whe powerlines on network.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Brucie

2021-01-26 15:47:50 - last edited 2021-01-26 15:56:39

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Registered: 2021-01-26

Lose connection to NAS whe powerlines on network.

2021-01-26 15:47:50 - last edited 2021-01-26 15:56:39

Model: TL-PA4010P KIT

Hardware Version: V5

Firmware Version: 1.4.0.20-00_401115_191120_901

I have a BT Smart Hub 1 and a Synology DS118 NAS drive. Both work with no issues. I've just added a TP-Link AV600 (TL-PA4010P) powerline starter pack to extend my wired network. The powerline uses a different port on the back of my Smart Hub to my NAS but the moment I switch the powerlines on, I lose access to my NAS drive. My SmartHub homescreen shows the NAS is there, when I punch the ip address in I get the "Hello! Welcome to Synology Webstation" but when I add :5000 on the end of the ip address, nothing.

Turn off the powerlines, reboot the NAS drive and all is good again. Turn on the powerlines and bye-bye NAS!

Any ideas?

1 Reply

TP-Link

2021-01-28 03:47:54

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Registered: 2018-07-23

Re:Lose connection to NAS whe powerlines on network.

2021-01-28 03:47:54

@Brucie

Hi, thank you very much for your kind feedback.

For your case, I might need to check with the senior engineers for further assistance.

Please have a check of your email box later.

Thanks a lot.

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Lose connection to NAS whe powerlines on network.

Lose connection to NAS whe powerlines on network.

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