Home Network Community > Cable Modem&Routers > TP Link XR500V
< Cable Modem&Routers

TP Link XR500V

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

TP Link XR500V

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TP Link XR500V
TP Link XR500V
2021-01-18 13:49:08

Hi,

 

I purchased a couple days ago tplink xr500v ,I tried to set it up but it fails to get internet working ,( stuck at initialling and connecting) .

 

Vlan and pppoe settings are correct but some how the new firmware that came with my unit doesn't work .

 

My friend bought his router last year and it's working perfectly.

 

Goin serial is registered correctly (Huawei) but internet is not working.

 

can you please provide me the old version or help me the get mine working 

firmware: 1.1.0 0.8.0 v5009.0 Build 191203 Rel.70672n

 

  0      
 
  0      
 
#1
Options
3 Reply
Re:TP Link XR500V
2021-01-27 06:41:04

@Rwin 

 

Hello, thanks for posting on the TL-Link Community.

 

Archer XR500v is a customized version for Service Providers in the local market, which means the firmware of the router might be self-designed by your ISP.

 

Generally, the support for this customized version is thus covered by your ISP, and we suggest you contact your ISP to troubleshoot.

 

Have a nice day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options
Re:TP Link XR500V
2021-11-17 14:15:11

@Kevin_Z Hello, 

I have bought XR500V just in a shop for its voip functionality to use it on my home network and was told by TPLINK support that it is possible to use it without GPON WAN.

However current firmware does not allow to use anything else for wan than GPON. 

My Firmware Version:1.1.0 0.8.0 v5009.0 Build 180901 Rel.55568n Hardware Version:Archer XR500v v1 00000000.

Can I have latest version of firmware, please?

 

  0  
  0  
#3
Options
Re:TP Link XR500V
2022-04-09 06:37:49

  @Rwin 

Good Morning,

 

Yes Myself is facing the same the problem, did you find any solution for this...we have been facing this hardship & no one from the Technical team have the knowledge to rectify this.

 

 

  0  
  0  
#4
Options

Information

Helpful: 0

Views: 1023

Replies: 3

Related Articles
 TP-Link Archer XR500v Latest firmware
2179 0
 Specifications for GPON ONU TP-Link Archer xr500v
451 0
Archer XR500v Firmware Update
24844 0
Missing advanced tab on Archer xr500v
6687 2
 Archer XR500v Unbrick
709 0
XR500v - compatible with X20 / X60 mesh products
558 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.