Deco M4: Email on phone not working

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Deco M4: Email on phone not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco M4: Email on phone not working
Deco M4: Email on phone not working
2020-12-25 13:26:34
Model: Deco M4  
Hardware Version:
Firmware Version:

Emails work fine on my pc but with both of the latest firmware updates for the deco, emails on my android phone don't update. I have to disconnect from the WiFi and download them on mobile data. Says can't connect to email server on all my emails {5 separate accounts} 

 

Any ideas? Parental controls are all off. 

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Re:Deco M4: Email on phone not working
2020-12-30 08:34:10

@Deedeegumball 

Good day,

Sorry for the delay.

Which email address did you use, Gmail, or Hotmail?

Just to confirm, the same email address on the PC could receive email from the server, but not on the smartphone right

What are the model number and operating system of the smartphone?

Did it use to work with your old Wi-Fi?

Thank you very much and wait for your reply.

 

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