Cannot finalize setup of satellite deco M4

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Cannot finalize setup of satellite deco M4

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Cannot finalize setup of satellite deco M4
Cannot finalize setup of satellite deco M4
2020-12-03 14:35:20 - last edited 2020-12-03 14:41:27
Model: Deco M4  
Hardware Version: V4
Firmware Version:

Hi,

 

I have issues when setting up a Deco network.

 

I can successfully configure the main Deco M4. LED turns white, I can connect to the created Deco network and get on the internet, everythings fine so far.

 

However, when adding a satellite Deco M4, I get stuck. 

I do follow the required steps, and the Deco app states that the device is successfully added, all steps succeeded.

However, the led keeps blinking blue on the satellite Deco after ended configuration. 

Furthermore, I am not able to connect to the Deco network on the satellite Deco.

This suggest to me that the configuration has not been finalized on the satellite Deco, despite what the Deco apps states.

 

What can be done to remediate this?

 

Thanks,

Jan

 

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