5ghz led turn off

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5ghz led turn off

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5ghz led turn off
5ghz led turn off
2020-11-11 16:35:49 - last edited 2020-11-17 01:40:49
Model: RE450  
Hardware Version:
Firmware Version:

My extender work fine until the day before. The 5GHz led suddenly turned off. I have tried to reset and do the installation again multiple times and nothing changes. Also, I have checked my router and its 5GHz wireless work normally. I'm a bit confused and don't know what to do now. Please help!!!!!!!

 

Thank you

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Re:5ghz led turn off-Solution
2020-11-17 01:39:58 - last edited 2020-11-17 01:40:49

@Lee-Duong 

Hi, sorry for the delay.

May I know the model number of your home router?

How about the hardware and firmware version about RE450? Also how about the region code, like EU, or US?

Are there any changes on the RE450, or home router recently, like a new device joining, the firmware update?

Did you set up the RE450 via Tether APP, or web UI?

Could you please try to adjust the wireless channel of the home router to be channel 48 to have a look?

 

Thank you very much!

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Re:5ghz led turn off-Solution
2020-11-17 01:39:58 - last edited 2020-11-17 01:40:49

@Lee-Duong 

Hi, sorry for the delay.

May I know the model number of your home router?

How about the hardware and firmware version about RE450? Also how about the region code, like EU, or US?

Are there any changes on the RE450, or home router recently, like a new device joining, the firmware update?

Did you set up the RE450 via Tether APP, or web UI?

Could you please try to adjust the wireless channel of the home router to be channel 48 to have a look?

 

Thank you very much!

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#2
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