Can't ping ip WAN

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Can't ping ip WAN

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Can't ping ip WAN
Can't ping ip WAN
2020-11-06 10:40:15
Model: Deco E4  
Hardware Version: V1
Firmware Version: 1.4.1

Hi admin,  I have deco e4 firmware version 1.4.1. Internet status is on but it can't ping that ip wan. So, can you help me about this issue for solving this problem.

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