VI 4G sim (merged vodafone and idea ) is not working in TP-LINK MR6400
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.VI 4G sim (merged vodafone and idea ) is not working in TP-LINK MR6400
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Vodafone and idea companies merged and launched new VI 4G sim in India, both Vodafone and Idea 4g sim's are Currently working in my MR6400 router but new VI 4G sim is not working, I'm getting an Error "" SIM card not Identified""
Kindly help me to Fix this issue.
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Good day,
Thank you very much for your time and patience.
Sorry for the delay.
Can I have a picture of the error message when the new VI 4G SIM card was inserted?
May I know the network type of the new 4G SIM card and is it one of the following?
4G: FDD-LTE Cat4 (800/900/1800/2100/2600 MHz),
TDD-LTE (2300/2500/2600 MHz)
3G: DC-HSPA+/HSPA+/HSPA/UMTS (900/2100 MHz)
Did the new SIM card work well on the smartphone?
Have you tried to factory reset the modem before input the new SIM card?
Please also make sure the SIM card was firmly inserted on the holder with the sticker?
Thanks a lot.
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- Yes, my new SIM card work well on the smartphone
- I did factory reset the modem before input the new SIM card
- Yes i checked SIM card was firmly inserted on the holder with the sticker
- network type of the new 4G SIM card.
4G: FDD-LTE Cat4 (800/900/1800/2100/2600 MHz),
TDD-LTE (2300/2500/2600 MHz)
error message screenshot attached below.
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Good day,
Thank you very much for your time and patience.
We would like follow up on your case by email and ask for the senior engineers for more advice.
Please have a check of your message box later.
Thanks a lot.
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Can you update on this issue, is it working or not?
I recently got VI sim, sim is detected but poor connectivity.
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Hi, the previous issue is that the sim card could not be detected and your case is a little bit different;
As for the poor connectivity, did you refer to the slow speed and unstable connection?
What are the current hardware and firmware versions of your TL-MR6400?
Thank you very much.
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I got my resolution in another thread. Adding reference as it could solve the issue in differ routers.
https://community.tp-link.com/en/home/forum/topic/255662?replyId=572466
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The problem you defined here is arduous but when I go through the example It helped me a lot.
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In my to link mr200
When we insert it the rangcomes 75-100%
But internet not worked
Please help me solve my problem or contact me I will give you TeamViewer and you can do your work. My friend also has same problem he also contact to link and his problem was solved
Can you please solve my problem also
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Hi, have you checked whether there is an internet IP address under the advanced>status page?
--if not(the IP address is 0.0.0.0), please go to advanced>network>internet>manually create the APN profile;
--if there is a correct IP address, please go to advanced>network>lan settings> change the DNS server to be 8.8.8.8/8.8.4.4;
Thank you.
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