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Router VC420-G3v problem connecting western digital P10 5 Tb hard disk to usb port

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Router VC420-G3v problem connecting western digital P10 5 Tb hard disk to usb port

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Router VC420-G3v problem connecting western digital P10 5 Tb hard disk to usb port
Router VC420-G3v problem connecting western digital P10 5 Tb hard disk to usb port
2020-10-22 16:59:59 - last edited 2020-10-23 01:11:36
Model: Archer VR600v  
Hardware Version: V2
Firmware Version: 1.0.0 0.9.1 v0078.0 Build 170814 Rel.66346n

I recently upgraded from archer vr600v to a new tp-link VC420-G3v which is not listed in the support model choice. I try to connect to the new router VC420-g3v a western digital P10 5 tb usb 3.0 selfpowered but shows 0 GB. I have three partition: two 2 tb partitions and a 500 Gb partition. None is recognized. The same disk attached to the old vr600v is recognized with all three partitions, but win 10 says the media server use an old samba version and files cannot be played. I tried, trying to understand the problem, to convert the disk from GPT to MBR obtaining only a 2 tb partition, but still is not recognized by the VC420-g3v. Any help would be appreciated,

thanks

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3 Reply
Re:Router VC420-G3v problem connecting western digital P10 5 Tb hard disk to usb port
2020-10-28 10:36:09

@Vittorugo 

Good day,

Thanks a lot for your time and patience.

May I know where are you located and who is your internet service provider?

Did you get this modem from your service provider?

Since this modem is a customized model for local service provider, I am not sure if the common firmware could be updated;

 

Thanks a lot.

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Re:Router VC420-G3v problem connecting western digital P10 5 Tb hard disk to usb port
2020-11-23 16:39:14

@Sunshine 

 I purchased the router vc240-g3v from Amazon here in Italy and is not customized by my internet service provider (TIM Italy).It is the tplink retail version the is also advertised on the tplink italian website as a new product from tplink. Seem strange to me that in 2020 a usb 3.0 port of a new router support only one terabyte hard-disk as the italian tplink support answered to my request of information.

thanks

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Re:Router VC420-G3v problem connecting western digital P10 5 Tb hard disk to usb port
2020-11-24 07:55:19

@Vittorugo 

 

Hello, thank you for getting back with the detailed info.

 

It is suggested to contact the local tech support to confirm if they can help with this model, thank you:

https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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