(Archer AX90 AX6600) Super Slow on WIFI AX/5G_2

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(Archer AX90 AX6600) Super Slow on WIFI AX/5G_2

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
(Archer AX90 AX6600) Super Slow on WIFI AX/5G_2
(Archer AX90 AX6600) Super Slow on WIFI AX/5G_2
2020-10-13 07:39:37 - last edited 2020-10-13 07:43:46
Model: Archer AX6000  
Hardware Version: V1
Firmware Version: 1.0.5 Build 20200903 rel.80562(5553)

My router model is Archer AX90 AX6600 Tri-Band Wi-Fi 6 Router but I can't find on the list


The WIFI speed is super slow on 5G_2 

 

I just test the speed on https://www.speedtest.net/

 

2.4G : ~40Mbps Download

5G_1 : ~100Mbps Download

5G_2 : ~10Mbps Download

LAN ports : ~900Mbps Download

 

Problem same on iphone android and PC

 

How i can fix the WIFI AX/5G_2 Slow problem?

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Re:(Archer AX90 AX6600) Super Slow on WIFI AX/5G_2
2020-10-13 09:41:19

@Bikas 

 

Hello, sorry about that, we have added the AX90 to the community now.

 

For the slow speed issue you reported, please help verify some details and we will try to fix it together:

1. May I know who is your ISP? Is the ~900Mbps Download speed tested when one computer is connected to the AX90 LAN port or to the modem LAN port? What is the actual download speed provided by your ISP?

2. Do you enable any QoS setting on the AX90? Kindly show me the QoS setting page, ensure the QoS settings on the router is on Standard mode, and no high priority devices, if the speed on the page doesn't display correctly, change it to Set Manually and type in the correct bandwidth provided by your ISP. Or simply reset the AX90 and reconfigure it from scratch, leave all settings by default and test the speed again.

3. What kind of devices are connected to the 2.4GHz wireless and what is connected to the 5GHz-1 and 5GHz-2? How about the link speed on them? If it is a computer, you may check it like below:
https://www.tp-link.com/support/faq/2265/
Note: If the link speed is not as good as expected, please try with another computer with a more powerful wireless adapter. BTW, tell us the model number of that wireless adapter that runs on your computer.

 

Good day.

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#2
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Re:(Archer AX90 AX6600) Super Slow on WIFI AX/5G_2
2021-12-17 06:20:04

Get a wifi scanning app to see if there's any other 5ghz routers near the channel you's is using.  You may just have to manually change to a vacant channel farther from the channel your neighbor's router is on. @Kevin_Z 

Acher AX6600
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