Hi

Recently bought the AC750/RE220 Mesh WI-Fi Range Extender. At first I followed the instructions recommended set up process with the tether app. Everything went smooth I was able to connect to the internet, move the extender to a favorable location and connect all devices. It work well and then the next day I could see the extender WiFi but culdnt connect. Devices showed connecting then stopped the attemp with no error message. I tried to connect through the app but it wasnt found. I proceeded to unplugged the device and plug it again and it started working again. I also could find through the app. The next day I encounter the same problem. I decided to reset the device but had no luck. It was non responsive. I unplugged the extender and plug it again. I retried the reset and it worked this time. I also did a reset on my modem and paired the devices through the WPS option this time. The story was the same, the day after it stopped working reset didnt work. Only unplugging does the trick. I tried a third option after reset and I did the setup through the web page. Set up was succesfull and everything works fine. Next day problem begins again.

My devices are:

- Work laptop.Dell windows 10 

- Personal laptop. Surface Pro 7 windows 10

- Galaxy S10 android 10

-Galaxy S10 plus android 10

All device show the same networks and the same process of trying to connect to extender but unavaible unless unpluggin the device. Then they stay connected until we arrive home the following afternoon.

I also tried diferent spots through the house with the same results.

It appears as if the device becomes unresponsive after some time. Not even accepts a reset unless you unplugg it.

Help please! I dont want to retur it.