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SMS is not working on my router(TL-MR6400 V5) with Jio SIM

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SMS is not working on my router(TL-MR6400 V5) with Jio SIM

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
SMS is not working on my router(TL-MR6400 V5) with Jio SIM
SMS is not working on my router(TL-MR6400 V5) with Jio SIM
2020-10-03 15:48:34 - last edited 2021-03-17 08:10:07
Model: TL-MR6400  
Hardware Version: V5
Firmware Version: 1.1.0 0.9.1 v0001.0 Build 200511 Rel.43036n

The SMS is not working on my router with Jio SIM while it is perfectly working with Airtel SIM.

The Jio SMS is perfectly working when SIM is being used in Mobile Handset.

 

The log is as mentioned below:

 

 

ID Time Type Level Log Content
1 2020-10-03 21:17:36 4G Information USER: Send sms result code, errorCode = 56.
2 2020-10-03 21:17:36 4G Information USER: Fail to send a sms.
3 2020-10-03 21:17:36 4G Information ERROR: Reach the max resend times, sending sms end.
4 2020-10-03 21:17:36 4G Information ERROR: Send segment#1 with error 56.
5 2020-10-03 21:17:06 4G Information USER: Send a gw sms.
6 2020-10-03 21:17:05 4G Information ERROR: New sms count is 4

 

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#1
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1 Accepted Solution
Re:SMS is not working on my router(TL-MR6400 V5) with Jio SIM-Solution
2021-03-17 08:09:54 - last edited 2021-09-27 06:47:41
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Recommended Solution
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#13
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22 Reply
Re:SMS is not working on my router(TL-MR6400 V5) with Jio SIM
2020-10-16 09:32:31

@ParmeshwarP 

Good day,

Thank you very much for your time and patience.

Sorry for the delay.

Did this issue start since you bought it?

Have you tested with a different Jio SIM card?

And were you not able to send and receive any SMS, right?

If you checked on the basic>network map>message or advanced>SMS>inbox, is there any message showing up?

Did resetting the modem help a little bit?

 

Thanks a lot.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#2
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Re:SMS is not working on my router(TL-MR6400 V5) with Jio SIM
2020-10-16 17:00:53

@Sunshine 

hi.!!

 

the issue is being faced since i purchased the router.

 

I have tested with other SIM CARD - AIRTEL and working fine but not working on JIO SIM.

 

I have checked in INBOX.i didn't found any SMS.

 

 

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#3
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Re:SMS is not working on my router(TL-MR6400 V5) with Jio SIM
2020-10-21 06:22:34

@ParmeshwarP 

Good day,

Thank you very much for your time and patience.

Sorry for the delay.

For your case, we would like to follow up your case by email and please check your email box later.

Thanks a lot.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#4
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Re:SMS is not working on my router(TL-MR6400 V5) with Jio SIM
2020-11-01 11:01:22

i have the same problem with the exact firmware

have tried many sims and failed also

thanks a lot!!

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#5
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Re:SMS is not working on my router(TL-MR6400 V5) with Jio SIM
2020-11-06 08:07:38

@andromeas 

Good day,

Thanks a lot for your time and patience.

May I know where are you located and who is your SIM card provider?

Did the SMS not work with any SIM card carrier, or  a specific one like Jio?

How long have you had the 6400 and did this issue start out of the box?

Are you able to see any unread SMS under the basic>network map, and advanced>inbox?

Would reset temporarily fix the issue?

 

Thank you very much.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#6
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Re:SMS is not working on my router(TL-MR6400 V5) with Jio SIM
2020-11-20 07:23:13

we also facing same issue for  Hardware Version:Archer MR600 v1 00000001

Firmware Version:1.2.0 0.9.1 v0001.0 Build 200511 Rel.44954n

 

I did't see any solution or fix from TPLink.  :(

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#7
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Re:SMS is not working on my router(TL-MR6400 V5) with Jio SIM
2021-01-04 10:55:12

@ParmeshwarP 

 

fixed issues with not being able to receive sms or to watch them by installing  BETA firmware...

 

https://community.tp-link.com/en/home/forum/topic/230750?page=2

 

on your own RISK ! 

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#8
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Re:SMS is not working on my router(TL-MR6400 V5) with Jio SIM
2021-01-08 12:08:23

I have the same issue. The message counter is incremented each time i send a sms but the messages are not shown in the message list...

Advanced > SMS > Inbox is also empty.

 

Please fix this bug! I can't receive important SMS from my provider (o2 Germany)

File:
tplink2.pngDownload
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#9
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Re:SMS is not working on my router(TL-MR6400 V5) with Jio SIM
2021-01-08 12:16:31
Please check the link I stated in my comment. It fixed the issue for me with o2 Germany as well. But as stated on your own risk. :-)
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#10
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Re:SMS is not working on my router(TL-MR6400 V5) with Jio SIM
2021-01-08 13:37:35

@sxyRaccoon : worked! Thx yes

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#11
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