USB Huawei E3372 can't be detected
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I can't connect TL-MR3420 router with Huawei E3372.
I've went through configuration and setup correct APN from my ISP but this undetected modem error screen I see constantly and no internet:
This modem (USB dongle) is found as compatible on this page > https://www.tp-link.com/en/support/3g-comp-list/?model=TL-MR3420 but I seams can't figure out how to connect it
USB connection works when connected to PC directly
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Good day.
Thank you very much for your time and patience.
Have you ever tested the Huawei E3372 on the USB port of the computer to see if it is working correctly on the laptop?
And have you tried to take out the sim card and put it again to see if the error message still here?
If possible, please also hold the reset pinhole on the router for 10s to do a factory reset;
Thanks a lot.
- Copy Link
- Report Inappropriate Content
Hi,
yes, usb dongle works, I already wrote:
"USB connection works when connected to PC directly"
(I'm connected with that USB to internet)
No, pinhole doesn't work never detects sim.
What other can I do?
- Copy Link
- Report Inappropriate Content
@kreso Hi, just in case, make sure you have a E3372h. The 'h' means the 'hilink' version, which is the one I see marked as compatible in the link you posted. Non 'h' modems use different connection modes and may be not compatible unless specified. Hope this helps.
- Copy Link
- Report Inappropriate Content
thx @FTC
yes it most definitely is - I have:
Device name — E3372h-320
Configuration file version — E3372h-320-CUST 10.0.3.1(C965)
I can give you my serial number, IMEI, IMSI and bunch of other tech details if that helps..
Does anyone know who programs firmwares for this devices so I can contact them directly to see what firmware do I need or why my device is no go..
- Copy Link
- Report Inappropriate Content
MY TL-MR3420 V5 CAN NOT SUPPORT E3372h-608 also
- Copy Link
- Report Inappropriate Content
@kreso I have the same issue yet no one seems to answer the question
i just upgraded my MR3420 firmware V1.5. Noe it won't detect my Huawei E3372h-153. It worked on V1.4.
what is the solution?
can I go back to previous firmware???
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 3777
Replies: 6
Voters 0
No one has voted for it yet.