I made a replacement enquiry for my router abount a month back, ever since then I had to make several calls and send several emails yet I dont seem to find anyone helping from the RMA team. This is very sad I have never made any complaints before and been very patient for a very long time now. I think TP-link should seriously consider refund policy if it is unable to resolve its custommer issue . I understand the pandemic situation that we are in (all the more reason to have a stable and good internet) but all I ask is for an acknowledgement of my replacement request so that I can send them to wherever required. Is this just happening to me or more people who are in dire need for a replacement are not even cnsidered to be helped during these times ? My sympathies to such people.

PS- I tried all of the listed steps provided to trouleshoot and I dont want to hear them anymore pleese.