No internet on PC connecting via Lan with main Deco M9 plus

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No internet on PC connecting via Lan with main Deco M9 plus

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
No internet on PC connecting via Lan with main Deco M9 plus
No internet on PC connecting via Lan with main Deco M9 plus
2020-08-12 14:51:25 - last edited 2020-08-25 07:23:24

Hi i connect my main deco M9 Plus to my ISP using PPOE.. (Unifi).. i try to connect my PC via Lan to LAn port 2 on my main Deco. My wifi work great. but my PC does not have internet and stated as log in to unknown network...i try to reset and auto fix via win 10 but still no internet. anyone can help me..?

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#1
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Re:No internet on PC connecting via Lan with main Deco M9 plus-Solution
2020-08-20 02:31:18 - last edited 2020-08-25 07:23:24

@Hadrabad 

 

Hello,

 

Please confirm if you have enabled IPTV settings on the Deco app, which will reserve the LAN2 port for the IPTV and you will no longer have internet access by plugging a PC into it. BTW, how about the LED on the Deco M9?

 

If there are no IPTV settings on the Deco app, confirm what is the IP address you got on your PC when it is plugged into the LAN2 port of the main Deco, try to ping the gateway and the internet:

https://www.tp-link.com/support/faq/425/

 

If possible, try another computer and confirm again.

 

Good day.

 

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#2
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Re:No internet on PC connecting via Lan with main Deco M9 plus-Solution
2020-08-20 02:31:18 - last edited 2020-08-25 07:23:24

@Hadrabad 

 

Hello,

 

Please confirm if you have enabled IPTV settings on the Deco app, which will reserve the LAN2 port for the IPTV and you will no longer have internet access by plugging a PC into it. BTW, how about the LED on the Deco M9?

 

If there are no IPTV settings on the Deco app, confirm what is the IP address you got on your PC when it is plugged into the LAN2 port of the main Deco, try to ping the gateway and the internet:

https://www.tp-link.com/support/faq/425/

 

If possible, try another computer and confirm again.

 

Good day.

 

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#2
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Re:No internet on PC connecting via Lan with main Deco M9 plus
2020-12-29 09:11:03

@TP-Link_Deco 

how do i disable the iptv vlan? i need the second port for pc access.

 

thank you.

danny

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Re:No internet on PC connecting via Lan with main Deco M9 plus
2020-12-30 03:17:56
Hi, please go to More>advanced>IPTV and turn it off.
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Re:No internet on PC connecting via Lan with main Deco M9 plus
2021-05-23 12:54:08

@TP-Link 

 

I have the same issue. But when i disable the IPTV, the ISP no longer provides internet. 

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