Archer MR600(EU) V1- Loosing internet connection
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I am facing an unique issue with MR600. Router internet check and Network Connection Status Inspect (NCSI) check fails regularly however ping to Google DNS server doesn't drops out. During this time all my existing established connections including skype/zoom/Google Meet/Microsoft Teams works without any issues ,however if I try to open any new web page or establish any other connection then getting "No Internet Connection Error" . I have tried with latest firmware too but the issue remains same. If anyone found a solution for this issue pls let me know. I am also in touch with TP-Link team to find out the root cause for this problem.
Hello,
Did you get any solution from the support team?
If not, could you please help me check the following information:
- Who is your sim card carrier? have you tried with a different sim card to see if the problem still existed?
- Can I have a picture of the status page on the router when the issue happened?
- When the problem happened, is there any way that you could temporarily recover the connection?
If possible, have you tried to manually change the DNS server to google 8.8.8.8/8.8.4.4, and then reboot the router once?
Thank you~
@cbzvenki Hello,
My service provider is Airtel. Yes i tried with mutiple sims including Jio . The issue is clearly with router.
I have already set my DNS to google DNS i also set the same on my laptop also incase if router has an issu eot take the Google DNS however the issue remains the same
Cheers,
Venky
