IMAP port 993 blocked after installing Deco X60
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I just installed the new X60 (3 pack) and put it in router mode. It's connected via ethernet to our old TPG supplied HUAWEI modem router HG659. I have deactivated the WLAN/wifi on the HG659 so there is only the wifi network generated by the X60. Everything seems to be working ok, all our devices are operating fine, but my laptop (Apple MacBook Pro) is now not able to establish SSL IMAP connections (for 3 providers: icloud, gmail, and gmx). I figured out that the IMAP port 993 is closed or blocked.
I managed to resolve this by switching the X60 from "Router" mode to "Access Point" mode in the Deco app's Advanced settings under Operating Mode. Now the IMAP port 993 seems to be open again, but I lost the additional Deco functionality. I'm not sure what NAT does or if I need it. I don't need the Parental Controls, but I thought the HomeCare intrusion / antivirus detection could be handy, and that's not available anymore in Access Point mode.
Any advice how I could unblock / open port 993 for IMAP connections while keeping the Deco X60 in router mode? Thanks.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@TP-Link_Deco Tnx! The link now works correct 
Concerning the new firmware: no IMAP accounts blocked so far 
- Copy Link
- Report Inappropriate Content
@10US Two days without accounts being disconnected. I consider this issue solved for me. Tnx!
- Copy Link
- Report Inappropriate Content
Hi, glad to hear that it works, congrats.^_^
If need any further help, just let us know.
Good day~
- Copy Link
- Report Inappropriate Content
Will the updated firmware eventually be distributed automatically, or is this something that we need to pursue based on instructions here?
- Copy Link
- Report Inappropriate Content
Hi, we will release new official firmware in the future and will fix this issue, so you may wait for the new updates on your Deco app if you don't want to use the beta firmware.
- Copy Link
- Report Inappropriate Content
@TP-Link_Deco I have a TP-Link Deco W3600 with the same exact issue. Is there a firmware beta that will solve this problem for the W3600.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@TP-Link_Deco Yes, I received your message. I've downloaded and installed the firmware update. I will let you know the results after a few days of testing. Again, my thanks!
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 11925
Replies: 80
Voters 0
No one has voted for it yet.